At a Glance
- Tasks: Create and manage engaging content for customers and staff while ensuring compliance.
- Company: Jobtailor, a forward-thinking company based in Manchester.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and collaboration.
- Why this job: Shape the future of knowledge sharing and make a real difference in customer experience.
- Qualifications: Strong writing skills and a passion for content creation and compliance.
The predicted salary is between 40000 - 50000 £ per year.
Jobtailor in Manchester seeks a Knowledge Content Lead to develop and maintain clear articles for customers and staff.
You will own the article lifecycle, ensure FCA Consumer Duty compliance, and optimise content with SEO best practices.
You will collaborate with subject matter experts to ensure accuracy, adapt materials for different learning styles, and manage governance through audit logs and compliance reviews.
#J-18808-Ljbffr
We think you need these skills to ace Lead Knowledge & Chatbot Content Editor in Manchester
Content Development
SEO Best Practices
FCA Consumer Duty Compliance
Collaboration with Subject Matter Experts
Adaptability to Different Learning Styles
Governance Management
Audit Logs Management
