At a Glance
- Tasks: Lead strategic initiatives and enhance customer solutions in a dynamic logistics environment.
- Company: Join a global leader in logistics with a focus on digital innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team with excellent career advancement potential.
- Why this job: Make a real impact by driving operational excellence and collaborating with diverse teams.
- Qualifications: Strong communication skills and a solid understanding of logistics required.
The predicted salary is between 50000 - 65000 £ per year.
Responsibilities
- Define, maintain and steer the strategic direction for the solution and customer’s continuous development, aligned with DSV’s digitalization roadmap and customer’s objectives.
- Lead, prioritize, and execute strategic and operational initiatives in close collaboration with both external and internal, global and local stakeholders.
- Establish and maintain global and local KPIs to measure and drive digital data quality and operational excellence performance.
- Serve as the primary liaison between customer, local, regional & global product teams, OPEX and DP&S departments to gather input and align on supply chain‑ and solution‑related initiatives.
- Collaborate closely with both the Solution Design & implementation and DP&S team to share product feedback and drive usability enhancements.
- Communicate requirements, changes & initiatives effectively across all organizational levels to ensure clarity and alignment.
- Act as a subject matter expert for order and freight management solutions within the organization and towards the assigned customer portfolio, providing guidance and support to key stakeholders.
- Monitor solution metrics to identify trends and opportunities for increased supply chain or operational efficiency.
- Regularly review KPIs and adapt reporting to reflect supply chain exceptions, focus areas or improvement potential.
- Develop and maintain monthly reports to support strategic decision-making.
- Create and maintain clear, comprehensive documentation for KPIs and metrics, including SOPs, process flows, and reporting tools.
- Ensure that documentation is up-to-date, well‑organized, and accessible to relevant stakeholders.
Requirements
- Excellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.
- Solid understanding of logistics/freight forwarding.
- Proficiency in our digital tools (CW1, TANGO, SCM, Infor, Power BI).
- Experience with business analysis, data analysis, and documentation tools.
- Strong analytical and problem‑solving skills with the ability to translate complex ideas into actionable plans.
- High accountability and decision‑making capability
- Customer‑focused and results‑driven
- Experience in working with cross‑functional teams and facilitating workshops or meetings is beneficial
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We think you need these skills to ace Manager
Strategic Direction
Stakeholder Engagement
KPI Development
Digital Data Quality
Operational Excellence
Order Management Solutions
Freight Management Solutions
