• Own and develop relationships with key client accounts
• Serve as a trusted eCommerce partner and day-to-day client contact
• Own Amazon performance across Vendor Central (1P) and Seller Central (3P)
• Develop marketplace growth plans aligned with client strategies and objectives
• Manage the end-to-end eCommerce process across catalogue and content, pricing, promotions, inventory, availability, operational performance and customer experience
• Analyse sales, profitability and marketplace performance to identify risks and opportunities
• Turn data into clear recommendations and actions
• Troubleshoot Vendor and Seller Central issues and drive resolution with Amazon, clients and internal teams
• Plan and deliver client performance reviews and QBRs
• Provide insights, recommendations and next steps
• Collaborate with eCommerce Operations, Advertising, Content, Technology and other internal teams
• Support promotional campaigns, product launches and peak trading periods
• Identify opportunities to expand client performance and scope across Amazon and other marketplaces
Requirements
- Strong hands‑on experience managing Amazon marketplace accounts, either brand-side or agency-side
- Good working knowledge of Amazon Vendor Central and Seller Central
- Strong understanding of the Amazon Vendor Central 1P model
- Experience with sales, margin, availability, pricing, catalogue health and promotions
- Strong client and stakeholder management skills
- Commercially minded and analytical, with ability to turn data into insights and actions
- Proactive and solutions‑focused
- Self‑aware, open to feedback and motivated to improve
- Positive, collaborative attitude
- Strong attention to detail, organisation and prioritisation across multiple accounts
- Confident written and verbal English
- Preferred: experience with Zalando, eBay, Walmart, TikTok Shop or Allegro
- Preferred: experience with Amazon Advertising or performance marketing teams
- Preferred: experience with Excel, Power BI, Helium 10, Keepa or similar tools
- Preferred: experience in an agency or multi‑client environment
Core Competencies
Demonstrates expertise in managing Amazon marketplace accounts, with a strong focus on Vendor Central and Seller Central operations. Capable of analyzing data to drive insights and recommendations that enhance client performance and marketplace growth.
Highest‑signal resume keywords
- Amazon Marketplace Management
- Vendor Central Expertise
- Client Relationship Management
- Data Analysis and Insights
- Proactive Problem Solving
ATS Optimization Keywords
Hard Skills
- Amazon Vendor Central
- Amazon Seller Central
- Sales Analysis
- Margin Management
- Catalogue Health
- Promotions Management
- Pricing Strategy
- Operational Performance
- Client Performance Reviews
- Marketplace Growth Planning
Soft Skills
- Stakeholder Management
- Collaboration
- Attention to Detail
- Organizational Skills
- Positive Attitude
Industry Keywords
- ECommerce
- Client Accounts
- Promotional Campaigns
- Multi‑Client Environment
- Performance Marketing
Tools & Technologies
- Excel
- Power BI
- Helium 10
- Keepa
- Amazon Advertising
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Senior ECommerce Acceleration Associate in London employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
