At a Glance
- Tasks: Design user-friendly interfaces and create engaging conversational experiences for digital banking.
- Company: Join a forward-thinking company leading the way in AI and digital innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and leadership development.
- Why this job: Shape the future of conversational AI and make a real difference in user experiences.
- Qualifications: Extensive experience in conversation design and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Responsibilities
Design the end to end journey of a service to enable a user to complete their goals.
Create design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping.
Create intuitive and user-friendly interfaces for digital banking platforms and applications.
Monitor industry trends, design best practices, and emerging technologies.
Manage risk and strengthen controls in relation to the work your team does.
Collaborate with other areas of work to keep up to speed with business activity and strategies.
Requirements
Extensive experience in conversation design, with a strong track record of creating engaging, user-focused interactions.
Exceptional cross-functional communication and influencing skills, enabling you to collaborate effectively across teams and drive alignment.
Proven leadership abilities.
Advanced knowledge of NLP, with the ability to apply it to real-world conversational AI solutions.
Strong data-driven decision-making skills, leveraging insights to inform design and strategy.
Vision for conversational AI products, including experience integrating search and virtual assistant capabilities. #J-18808-Ljbffr
