Talk to customers and align on success criteria and measurement
Use raw, real-world data to form clear, actionable insights
Optimise agent performance for each onboarded customer
Own the optimisation flow from identifying opportunities through testing hypotheses, running experiments, delivering improvements, and demonstrating value
Analyse data at a granular level and develop and test robust hypotheses
Work across multiple teams and functions to identify high-impact opportunities and deliver outcomes
Own work end to end and scope independent initiatives
Turn ad hoc analyses and findings into scalable self-service tooling for teammates and customers
Requirements
Significant data science experience at a lead/staff level
Experience building robust data pipelines
Fluency in SQL and Python
Strong understanding of statistical methods
Background working in a startup or fast-moving tech environment
Experience working close to the product or customer side of the business
Ability to solve data puzzles and turn SQL queries into clear conclusions and next steps
Strong product mindset and pragmatic approach
Ability to make tradeoffs and move quickly to deliver product and business impact
Expert communication skills
Ability to work in a partially customer-facing role
Confident use of AI to improve day-to-day efficiency while maintaining high-quality output
Ideally able to come into the London office at least once per week
Core Competencies Demonstrates expertise in data science with a strong focus on building data pipelines, utilizing SQL and Python for analysis, and delivering actionable insights that drive product and business impact. Capable of working collaboratively across teams while maintaining a customer-centric approach.
Highest-signal resume keywords
Data Science Experience
SQL Fluency
Python Proficiency
Statistical Methods Understanding
Product Mindset
Hard Skills
Data Pipeline Development
Statistical Analysis
Data Analysis
Hypothesis Testing
Experimentation
Data Optimization
SQL Querying
AI Utilization
Soft Skills
Expert Communication
Problem Solving
Pragmatic Approach
Customer-Facing Skills
Industry Keywords
Startup Environment
Fast-Moving Tech
Customer Success
Self-Service Tooling
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Lead Product Data Scientist in London employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
