At a Glance
- Tasks: Lead client projects and create actionable plans in a fast-paced environment.
- Company: Join Jobtailor, a dynamic company focused on client success.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
- Why this job: Make a real impact by driving client success and collaborating with diverse teams.
- Qualifications: Experience in client relations and project management is a plus.
The predicted salary is between 60000 - 80000 £ per year.
Jobtailor is seeking a client‑facing CX specialist to coordinate multi-client projects in a fast-paced environment.
You will translate client requirements into actionable plans, own success workstreams such as dashboards, and define reporting specs for dashboard reporting.
Responsibilities include creating client materials, leading platform-related materials, and collaborating with cross-functional teams.
You will contribute to regular strategic reviews and growth proposals.
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We think you need these skills to ace CX Strategy & Client Success Lead in London
Client-Facing Skills
Project Coordination
Actionable Planning
Dashboard Creation
Reporting Specification
Material Development
Cross-Functional Collaboration
