Claims Associate in London

Claims Associate in London

London Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Handle P&I and FDD claims for Members across Europe and provide expert advice.
  • Company: Join a leading maritime organisation with a strong focus on member relationships.
  • Benefits: Competitive salary, professional development, and opportunities to work with international teams.
  • Other info: Dynamic team environment with excellent career growth potential.
  • Why this job: Make a real impact in the maritime industry while developing your skills.
  • Qualifications: Experience in shipping litigation or relevant claims-handling; law degree preferred.

The predicted salary is between 40000 - 50000 £ per year.

Overview The role sits within the European Syndicate.

Responsibilities include providing P&I and FDD (Freight, Demurrage and Defence) claims handling services and advice to Members based across a number of European countries, including Switzerland, Scandinavia, the UK, the Netherlands, Germany, Croatia, and Turkey amongst others.

Additional responsibilities include promoting the relationship between the Club and existing Members for which the Claims team is responsible and representing the Club at a senior level; handling assigned claims in accordance with company procedures and providing advice and support on claims-related issues; identifying the need for loss prevention activity; processing large claims in line with operating procedures where requested by the Syndicate Manager or Claims Director and where appropriate for such claims to be handled by an Associate; ensuring that all electronic correspondence relating to claim files is promptly and correctly filed in accordance with agreed practices and maintaining updated e-files; contributing to the development of company procedures and systems; producing articles for Club publications; participating in meetings with brokers, service providers, correspondents and lawyers; understanding the importance of the Club/Member relationship and identifying areas of additional service that add value; breaking down and solving problems through quantitative thinking and analysis; supporting the Syndicate Underwriting objectives; carrying out other duties within the scope of personal skills and abilities when reasonably instructed; attending training and developing relevant knowledge and skills; and performing any other ad hoc duties as required.

Responsibilities Provide P&I and FDD claims handling services and advice to Members across Europe (including Switzerland, Scandinavia, the UK, the Netherlands, Germany, Croatia, and Turkey).

Promote the relationship between the Club and Members and represent the Club at senior levels.

Handle assigned claims in accordance with company procedures; advise on claims-related issues and identify the need for loss prevention activity.

Process large claims in line with operating procedures when requested by the Syndicate Manager or Claims Director and where appropriate for such claims to be handled by an Associate.

Ensure that all electronic correspondence for assigned claim files is promptly and correctly filed and that e-files are maintained and updated.

Contribute to the continuous development of company procedures and systems.

Produce relevant articles for inclusion in Club publications.

Participate in meetings with brokers, service providers, Club correspondents and lawyers.

Understand the importance of the Club/Member relationship and identify areas of additional service that will add value.

Break down and solve problems through quantitative thinking and analysis.

Support the Syndicate Underwriting objectives.

Carry out other duties within the scope of personal skills and abilities when reasonably instructed.

Attend appropriate training and develop relevant knowledge and skills.

Perform any other ad hoc duties as required.

Requirements Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, or ship owner / charterer.

Qualified lawyer (preferably English-qualified) with experience equivalent to approximately 2 years’ PQE, or degree-educated (LLB or LLM in Maritime Law or equivalent) with at least 3 years’ relevant claims-handling or industry experience.

Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).

Ability to build and maintain effective business relationships at all levels, both internally and externally.

Highly organised, motivated, and enthusiastic with excellent attention to detail.

Ability to deliver high quality work within agreed timeframes and prioritise workload.

Proficiency in a European language, in addition to English, is an advantage but not essential.

Proactive, self-motivated, and able to work collaboratively as part of a team. #J-18808-Ljbffr

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Contact Details:

Jobtailor Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Associate in London

Dive Into Industry Networking Events

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We think you need these skills to ace Claims Associate in London

Claims Handling
P&I and FDD Knowledge
Shipping Litigation Experience
Dispute Resolution
Legal Qualification (preferably English-qualified)
Maritime Law Knowledge
Communication Skills

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobtailor.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobtailor. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Jobtailor

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobtailor to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

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As a full-timer at Jobtailor, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Jobtailor's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.