- Maintain Mother Root’s Notion operating system, including structure, permissions, templates, database hygiene, and a single source of truth
- Own and manage the Ways of Working Log, triaging friction and assigning actions to the right owners
- Maintain and update the SOP library, retiring stale documentation
- Keep the tech-stack database accurate and ensure appropriate tool access
- Maintain data quality across operational databases
- Identify repetitive administrative work and remove friction through improved processes, AI, or lightweight automations
- Use tools such as Claude, Make, Zapier, and n8n to build automations
- Test AI use cases and turn successful approaches into prompts, playbooks, and training sessions
- Plan and execute operational changes, including tasks, communications, training, and follow-up
- Meet every function, understand how Mother Root operates, and build systems that support growth
- Work directly with the Business Operations Lead in a newly established function
Requirements
- Built something with AI, such as an agent, automation, prompt library, tool, side project, society project, or system built from a spreadsheet
- Systems-oriented thinking and ability to bring order to messy information
- Start with people and understand how teams actually work before building solutions
- Strong follow-through and ability to finish tasks
- Resourceful approach to solving problems
- Attention to detail, including spotting broken links, stale documentation, and incorrect numbers
- Clear writing and ability to explain systems to non-technical people
- Ability to run projects, maintain plans, chase stalled tasks, and communicate status proactively
- Curiosity when investigating unfamiliar or broken systems
- Useful but not essential: hands-on experience with Notion
- Useful but not essential: experience in a fast-moving business where processes had to be built rather than inherited
Core Competencies
Demonstrates expertise in maintaining operational systems and databases, with a focus on AI-driven automation and process improvement. Strong ability to communicate complex systems clearly to diverse teams while ensuring data quality and operational efficiency.
Highest-signal resume keywords
- AI Automation Development
- Notion Management
- Operational Process Improvement
- Project Management
- Attention to Detail
Hard Skills
- AI Tool Development
- Database Management
- Process Automation
- SOP Maintenance
- Data Quality Assurance
Soft Skills
- Systems-Oriented Thinking
- Resourcefulness
- Clear Communication
- Curiosity
- Strong Follow-Through
Industry Keywords
- Operational Efficiency
- Documentation Management
- Team Collaboration
- Change Management
- Fast-Moving Business
Tools & Technologies
- Notion
- Claude
- Make
- Zapier
- N8n
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Business Operations Manager in London employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
