At a Glance
- Tasks: Lead Microsoft 365 projects, ensuring smooth adoption and alignment with business goals.
- Company: Join a forward-thinking company focused on digital workplace transformation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration, training, and stakeholder engagement.
- Why this job: Make a real difference by driving AI and Microsoft 365 adoption in organisations.
- Qualifications: Bachelor's degree and 5+ years in Microsoft 365 adoption or change management required.
The predicted salary is between 56250 - 68750 £ per year.
- Manage Microsoft 365 project delivery, project plans, and reporting
- Ensure risks and dependencies are visible to project leadership
- Align adoption activity with organisational goals in collaboration with IT, HR, communications, and business stakeholders
- Design and run Microsoft 365 and Copilot adoption projects
- Conduct stakeholder mapping and change impact assessments
- Develop communications and champion networks
- Build role-based scenario libraries and use cases connecting Copilot and agent capability to business processes
- Define and track adoption metrics using Microsoft 365 usage analytics, Viva Insights, and Power BI
- Deliver workshops, training sessions, floor-walking, and drop-in clinics
- Produce training collateral, quick-reference guides, prompt libraries, and self-service learning content
- Coach client teams to sustain adoption after engagements
- Translate Microsoft Copilot and Microsoft Purview governance decisions into clear user guidance
- Support responsible AI policies, acceptable-use guidance, and licensing allocation decisions
- Stay current with Microsoft 365, Copilot, and AI developments and feed capabilities into client roadmaps
- Contribute to internal knowledge sharing and reusable adoption assets
Requirements
- Bachelor's degree in business, IT, communications, or related field
- 5+ years in Microsoft 365 adoption, change management, or digital workplace consulting
- Practical experience delivering Microsoft 365 Copilot adoption or readiness programmes
- Strong working knowledge of Microsoft 365 services, including Share Point Online, Teams, One Drive, Exchange Online, and Viva
- Experience designing and delivering training, workshops, and communications for technical and non-technical audiences
- Ability to define, measure, and report adoption metrics using Power BI and Microsoft 365 usage data
- Understanding of AI governance, data protection, and responsible AI practices
- Excellent communication, facilitation, and stakeholder management skills
- Formal change management certification such as Prosci or APMG preferred
- Experience with Microsoft Copilot Studio, Power Platform, and Viva Learning or Viva Engage preferred
- Experience in consulting or professional services preferred
- Microsoft certifications (MS-900, MS-700, MS-102) are a plus
- Core Competencies
Demonstrates expertise in managing Microsoft 365 project delivery and adoption, with a strong focus on stakeholder engagement, training development, and metrics tracking using Power BI.
Proficient in aligning technology initiatives with organizational goals while ensuring compliance with AI governance and responsible practices.
- Highest-signal resume keywords
- Microsoft 365 Adoption
- Change Management
- Power BI Metrics Tracking
- Stakeholder Management
- Training Development
- ATS Optimization Keywords
- Hard Skills
- Microsoft 365 Services
- Microsoft Copilot
- Change Impact Assessment
- Adoption Metrics Definition
- Training Delivery
- Workshop Facilitation
- AI Governance Understanding
- Data Protection Knowledge
- Scenario Library Development
- Usage Analytics
- Soft Skills
- Excellent Communication
- Facilitation Skills
- Coaching Ability
- Collaboration
- Stakeholder Engagement
Certifications & Qualifications
- Bachelor's Degree
- Change Management Certification
- Microsoft Certifications (MS-900, MS-700, MS-102)
- Industry Keywords
- Digital Workplace Consulting
- Adoption Programmes
- Organizational Goals Alignment
- Client Roadmaps
- Internal Knowledge Sharing
- Tools & Technologies
- Microsoft 365
- Power BI
- Viva Insights
- Share Point Online
- Teams
- One Drive
- Exchange Online
- Viva Learning
- Viva Engage
- Microsoft Copilot Studio
- #J-18808-Ljbffr
AI Workplace Consultant – Microsoft 365 in London employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
We think you need these skills to ace AI Workplace Consultant – Microsoft 365 in London
Microsoft 365 Project Delivery
Change Management
Stakeholder Management
Training Development
Metrics Tracking using Power BI
Microsoft 365 Services Knowledge
AI Governance Understanding
