At a Glance
- Tasks: Help clients succeed with our software and ensure they get the most value from it.
- Company: Join Simpro Group, a leader in customer success and account management.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for growth.
- Other info: Dynamic team environment with plenty of room for personal and professional development.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Strong communication skills and a passion for helping customers thrive.
The predicted salary is between 60000 - 75000 £ per year.
Simpro Group is seeking a customer-focused Account Manager to retain and grow our existing client base across key accounts.
You will guide customers through our product journey and resources, ensuring smooth adoption and ongoing value.
In this role you will identify workflow inefficiencies, support customers via phone, site visits and email, and act as a trusted advisor.
Strong communication and collaboration with internal teams are essential.
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We think you need these skills to ace SaaS Account & Customer Success Manager in Leeds
Customer Focus
Account Management
Client Retention
Product Knowledge
Workflow Analysis
Communication Skills
Collaboration
