- Talk to customers and align on success criteria and measurement
- Use raw, real-world data to form clear, actionable insights
- Optimise agent performance for each onboarded customer
- Own the optimisation flow from identifying opportunities through testing hypotheses, running experiments, delivering improvements, and demonstrating value
- Analyse data at a granular level and develop and test robust hypotheses
- Work across multiple teams and functions to identify high-impact opportunities and deliver outcomes
- Own work end to end and scope independent initiatives
- Turn ad hoc analyses and findings into scalable self-service tooling for teammates and customers
Requirements
- Significant data science experience at a lead/staff level
- Experience building robust data pipelines
- Fluency in SQL and Python
- Strong understanding of statistical methods
- Background working in a startup or fast-moving tech environment
- Experience working close to the product or customer side of the business
- Ability to solve data puzzles and turn SQL queries into clear conclusions and next steps
- Strong product mindset and pragmatic approach
- Ability to make tradeoffs and move quickly to deliver product and business impact
- Expert communication skills
- Ability to work in a partially customer-facing role
- Confident use of AI to improve day-to-day efficiency while maintaining high-quality output
- Ideally able to come into the London office at least once per week
Core Competencies
Demonstrates expertise in data science with a strong focus on building data pipelines, utilizing SQL and Python for analysis, and delivering actionable insights that drive product and business impact. Capable of working collaboratively across teams while maintaining a customer-centric approach.
Highest-signal resume keywords
- Data Science Experience
- SQL Fluency
- Python Proficiency
- Statistical Methods Understanding
- Product Mindset
Hard Skills
- Data Pipeline Development
- Statistical Analysis
- Data Analysis
- Hypothesis Testing
- Experimentation
- Data Optimization
- SQL Querying
- AI Utilization
Soft Skills
- Expert Communication
- Problem Solving
- Pragmatic Approach
- Customer-Facing Skills
Industry Keywords
- Startup Environment
- Fast-Moving Tech
- Customer Success
- Self-Service Tooling
#J-18808-Ljbffr
Lead Product Data Scientist employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
