- Collaborating in a DevOps team maintaining services such as email infrastructure, directory services and authentication services.
- Providing day to day assistance with the triaging and resolution of support calls and service requests as part of a third-line support team.
- Working in close partnership with the Data Centre Manager to ensure the University's data centres maintain a high-level of service availability.
- Contributing to projects that will develop and improve the IT services of the University.
Requirements
- Strong written and verbal communication skills
- An ability to work independently and as part of a team of 8
- Sound understanding of Virtualisation and Linux systems and ideally a good working knowledge of Windows Server
- Previous experience of working with large scale physical and virtualised infrastructure and application networking technologies like firewalls and load balancers would be desirable, as would knowledge of shell scripting, Python and Puppet DSL
- The ability to pay attention to detail and work in a methodical and organised manner is essential
Core Competencies
Demonstrates expertise in maintaining and improving IT services, with a strong focus on Virtualisation, Linux systems, and application networking technologies. Proven ability to collaborate effectively within a DevOps team while providing third-line support and ensuring high service availability.
Highest-signal resume keywords
- Virtualisation
- Linux Systems
- Windows Server
- Shell Scripting
- Python
ATS Optimization Keywords
Hard Skills
- Virtualisation
- Linux Systems
- Windows Server
- Shell Scripting
- Python
- Puppet DSL
- Application Networking Technologies
- Firewalls
- Load Balancers
- Service Availability
Soft Skills
- Written Communication
- Verbal Communication
- Attention to Detail
- Organizational Skills
- Team Collaboration
Industry Keywords
- DevOps
- Third-Line Support
- Data Centre Management
- IT Services
- Service Requests
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IT Systems Administrator employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
