At a Glance
- Tasks: Lead and develop large teams to enhance performance and quality in claimant care.
- Company: Join Jobtailor, a dynamic company focused on improving claimant experiences.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Thriving in a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real difference by coaching teams and driving high standards in care.
- Qualifications: Strong leadership, communication skills, and proficiency in MS Office required.
The predicted salary is between 35000 - 45000 £ per year.
Jobtailor is seeking an experienced Operations Manager to lead and develop multiple large teams, driving performance and quality in claimant care.
You will set objectives, monitor service levels, and deliver high standards while managing workloads in a high-pressure environment.
You will collaborate with the Quality Learning Support, Regional Clinical Team and Clinical Governance to coach staff and improve processes.
Strong leadership, communication and MS Office skills are essential.
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We think you need these skills to ace High-Impact Team Lead: Performance & Coaching
Leadership Skills
Performance Management
Quality Assurance
Coaching Skills
Objective Setting
Service Level Monitoring
Workload Management
