- Lead Global Mobility delivery across UK, EAME, MENA and Asia
- Own workforce capacity planning, workload forecasting and prioritisation
- Manage case allocation, workload and delivery priorities across the team
- Ensure cases progress consistently, efficiently and to required standards
- Track delivery costs and identify efficiency and spend-reduction opportunities
- Embed the Global Mobility / HR Shared Services operating model
- Establish ownership, accountability, work allocation and escalation points
- Define and implement SLAs, KPIs, workflow, automation and reporting
- Lead Global Mobility executives day to day and support team development
- Ensure consistent policy application, compliance and operational risk escalation
- Coordinate vendors and resolve operational vendor issues
- Partner with HRBPs and stakeholders on active mobility matters
- Provide updates on case progress, risks and timelines
- Deliver key projects as they arise
Requirements
- Strong operational experience in a professional services/legal environment - 5 years +
- Experience managing complex, high-volume casework
- Strong workload, capacity and prioritisation skills
- Ability to lead teams through change while maintaining delivery
- Strong process improvement and problem-solving capability
- Confident working with HR, senior stakeholders and managing expectations
- Good understanding of risk, governance and compliance in an operational environment
- Right to work in the UK, with evidence required before employment commences
Core Competencies
Demonstrates strong operational leadership in Global Mobility, with expertise in capacity planning, workload forecasting, and compliance within a professional services environment. Proven ability to manage complex casework, implement process improvements, and collaborate effectively with HR and stakeholders.
Highest-signal resume keywords
- Operational Experience
- Workload Forecasting
- Process Improvement
- Risk Management
- Team Leadership
ATS Optimization Keywords
Hard Skills
- Capacity Planning
- Workload Management
- Case Management
- KPI Definition
- SLA Implementation
- Workflow Automation
- Reporting
- Compliance
- Policy Application
- Vendor Coordination
Soft Skills
- Problem-Solving
- Change Management
- Stakeholder Management
- Communication
- Team Development
Industry Keywords
- Global Mobility
- HR Shared Services
- Professional Services
- Legal Environment
- Operational Risk
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Global Mobility Manager employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
