• Responding to customer enquiries and resolving complaints in a professional and efficient manner.
• Assessing and processing applications for events that impact the road network.
• Assessing and approving Temporary Traffic Restriction Orders.
• Liaising with contractors undertaking works on the road network.
• Monitoring compliance with relevant legislation and statutory requirements.
• Assessing and processing road occupation applications and carrying out enforcement activities in accordance with the Roads (Scotland) Act 1984.
• Assisting with the administration, licensing, management and enforcement of activities affecting the road network under the Roads (Scotland) Act 1984 and the New Roads and Street Works Act 1991.
• Undertaking other duties consistent with the scope and responsibilities of the post as required.
Requirements
- Educated to SCQF Level 5, including National 5s or SVQ Level 2 qualifications, or equivalent, with Mathematics and English at Level 3 or above.
- HNC in Civil Engineering or a related discipline.
- Experience in Roads Network Management or a related operational environment.
Core Competencies
Demonstrates expertise in assessing and processing applications related to road network management, including compliance with the Roads (Scotland) Act 1984 and the New Roads and Street Works Act 1991. Strong ability to liaise with contractors and respond to customer inquiries effectively.
Highest-signal resume keywords
- Roads Network Management
- Temporary Traffic Restriction Orders
- Compliance Monitoring
- Civil Engineering HNC
- Customer Service
ATS Optimization Keywords
Hard Skills
- Application Processing
- Enforcement Activities
- Road Occupation Applications
- Legislation Assessment
- Mathematics Level 3
- English Level 3
Soft Skills
- Professional Communication
- Problem Solving
- Efficiency
Certifications & Qualifications
- SCQF Level 5
- SVQ Level 2
Industry Keywords
- Roads (Scotland) Act 1984
- New Roads and Street Works Act 1991
- Contractor Liaison
- Statutory Requirements
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Road Network Permits & Compliance Specialist in Glenrothes employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
