At a Glance
- Tasks: Produce performance reports and actionable insights for HAFS leaders.
- Company: Join a dynamic team in a leading hospitality organisation.
- Benefits: Competitive salary, flexible working options, and professional growth opportunities.
- Other info: Fast-paced environment with opportunities to collaborate across various levels.
- Why this job: Make a real impact by driving performance and enhancing customer service.
- Qualifications: Strong analytical skills and experience with KPI reporting and data analytics.
The predicted salary is between 40500 - 49500 £ per year.
- Produce trusted performance reporting, KPI analysis and actionable insights for HAFS leaders
- Execute HAFS’s metric reporting and analytics strategy against business requirements
- Provide metric and KPI reporting, data analytics and insight supporting a customer promise-led delivery model
- Deliver performance metric and KPI reporting and analytics for assigned HAFS functional areas
- Interpret key business drivers within a shared services environment
- Collaborate with business partners at various organisational levels and external stakeholders
- Manage multiple tasks and deliver against deadlines
- Support data integrity and reliable, actionable performance analytics
- Interpret KPI trends and provide reliable data inputs for decision-making
- Help functional leaders monitor service delivery and identify improvement opportunities
Requirements
- Proven ability to work using own initiative in a fast-paced environment, handle multiple demands and appropriately prioritise responsibilities
- Commitment to customer service and ability to build, manage and maintain relationships with business partners across the organisation
- Strong problem-solving skills
- Good project management skills, including managing details through completion and meeting deadlines
- Excellent written and spoken English communication skills
- Strong numeracy and analytical skills with some understanding of finance and accounting environments
- Proficiency in MS Office products, especially Excel
- Proficiency in business intelligence/analytics software, particularly Microsoft Power BI
- Previous experience within a Shared Services, Centre of Excellence or Business Process Outsourcing environment (preferred)
- Hospitality industry experience (preferred)
- Experience applying AI in a business intelligence or analytics context (preferred)
- Experience with Microsoft Power Platform tools, such as Power Apps and Power Automate (preferred)
- Proficiency with relational databases and SQL (preferred)
- Core Competencies
Demonstrates strong analytical and problem-solving capabilities, with proficiency in KPI reporting, data analytics, and business intelligence tools such as Microsoft Power BI.
Ability to manage multiple tasks effectively while maintaining a commitment to customer service and collaboration with stakeholders.
- Highest-signal resume keywords
- KPI Reporting
- Data Analytics
- Microsoft Power BI
- Project Management
- SQL
- Hard Skills
- KPI Reporting
- Data Analytics
- Numeracy Skills
- Analytical Skills
- Project Management
- SQL
- Business Intelligence
- AI Application in Analytics
- Excel Proficiency
- Relational Databases
- Soft Skills
- Problem-Solving
- Customer Service
- Communication Skills
- Relationship Management
- Initiative
- Industry Keywords
- Shared Services
- Centre of Excellence
- Business Process Outsourcing
- Hospitality Industry
- Tools & Technologies
- Microsoft Power BI
- MS Office
- Power Apps
- Power Automate
- #J-18808-Ljbffr
Senior Analyst, Finance Performance Governance in Glasgow employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
We think you need these skills to ace Senior Analyst, Finance Performance Governance in Glasgow
KPI Reporting
Data Analytics
Microsoft Power BI
Project Management
SQL
Numeracy Skills
Analytical Skills
