At a Glance
- Tasks: Provide secretarial support to Consultants and manage patient appointments with care.
- Company: Join a reputable private healthcare practice focused on patient care.
- Benefits: Gain valuable experience in healthcare administration and develop your professional skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a difference in patients' lives while honing your organisational and communication skills.
- Qualifications: Experience in medical secretarial roles and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Provide full secretarial support to Consultants, including accurate audio typing and professional handling of all clinical and non-clinical correspondence.
- Manage Consultant diaries, clinics and patient appointments, ensuring results, letters, investigations and records are prepared in advance.
- Coordinate patient pathways, including admissions, investigations and test results, escalating urgent or abnormal findings promptly.
- Act as the main point of contact for patients, handling enquiries with empathy, professionalism and discretion, including difficult situations.
- Support the financial administration of the practice, ensuring insurance details, self-pay information and billing requirements are accurately recorded and communicated.
Requirements
- Previous experience in private healthcare within a medical secretarial or equivalent administrative role
- A working knowledge of medical terminology and strong attention to detail
- Excellent organisational skills, with the ability to prioritise and work independently within guidelines
- Strong, accurate typing skills and confidence using Microsoft Office systems
- Clear, professional communication skills with a calm and empathetic approach
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We think you need these skills to ace Float Medical Secretary
Audio Typing
Clinical Correspondence Management
Diary Management
Patient Appointment Coordination
Pathway Coordination
Empathy
Professionalism
