At a Glance
- Tasks: Provide face-to-face support and guide customers through their banking journey.
- Company: Join a trusted banking institution focused on empathetic customer care.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on building trust and integrity.
- Why this job: Make a real difference in customers' lives while enhancing your banking knowledge.
- Qualifications: At least one year of customer service experience and a collaborative mindset.
The predicted salary is between 24000 - 28000 £ per year.
Jobtailor is seeking a branch-based customer assistant to provide face-to-face support to customers and guide them through important moments in their banking journey. You’ll help customers with everyday banking tasks, promote digital services, and encourage confident use of online and mobile banking, while building trust through empathy and integrity.
With at least a year of customer service experience and a collaborative mindset, you’ll connect customers with the right products and work closely.
We think you need these skills to ace Banking Support Specialist - Empathetic Customer Care in Fareham
Customer Service Experience
Empathy
Integrity
Face-to-Face Communication
Digital Services Promotion
Online Banking Support
Mobile Banking Support
