Jobtailor is seeking a senior leader to define and drive the transformation of Customer Support across the UK and India. You will champion AI-enabled automation, self-service, and knowledge management initiatives while partnering with engineering, product and data teams to elevate customer experience.
You will lead scalable processes, governance and operating models, continuously improving performance metrics and outcomes for satisfaction, quality and productivity.
Director of AI-Driven Customer Support Transformation employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
