At a Glance
- Tasks: Own and manage product areas, ensuring they deliver value to customers and the business.
- Company: Join a leading fintech company focused on innovation and customer experience.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on data-driven decision making and AI tools.
- Why this job: Make a real impact by enhancing customer journeys and driving product success.
- Qualifications: Experience in digital product management and strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
Responsibilities
- Own and manage a defined product area, customer journey, or set of features.
- Maintain and prioritize the product backlog aligned to business goals and customer needs.
- Define user stories, acceptance criteria, requirements, and success measures.
- Ensure product solutions deliver value for customers and business.
- Work closely with Engineering and Design teams to deliver product enhancements and new capabilities.
- Support product discovery, customer research, and validation activities.
- Coordinate cross‑functional teams to ensure successful delivery against agreed timelines and objectives.
- Monitor product performance and identify opportunities for improvement.
- Analyze customer behavior, funnel performance, and product metrics to identify improvement opportunities.
- Support experimentation, A/B testing, and conversion optimization initiatives.
- Gather customer feedback and translate insights into product enhancements.
- Help improve onboarding, remittance experiences, engagement, and retention journeys.
- Collaborate effectively with Marketing, Compliance, Risk, Operations, Engineering, Design, and Analytics teams.
- Communicate priorities, progress, and outcomes to stakeholders.
- Support roadmap planning and quarterly prioritization processes.
- Develop a strong understanding of customer needs, market trends, and competitor offerings.
- Champion customer‑centric product development and data‑driven decision making.
- Leverage AI‑enabled tools to improve product research, analysis, documentation, and delivery effectiveness.
Requirements
- Experience in digital product management, product ownership, business analysis, or related roles.
- Strong understanding of product development methodologies and agile delivery.
- Experience using product analytics and customer insights to inform decision making.
- Ability to balance customer needs, technical considerations, and business objectives.
- Excellent communication and stakeholder management skills.
- Strong problem‑solving and prioritization abilities.
- Experience within fintech, payments, financial services, or digital consumer products is advantageous.
- Passion for creating simple, intuitive, and impactful customer experiences.
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We think you need these skills to ace Digital Product Manager
Product Management
Agile Methodologies
User Story Definition
Acceptance Criteria Development
Customer Journey Mapping
Cross-Functional Team Coordination
Data Analysis
