- Own delivery execution from mobilization through stabilization and client acceptance
- Own integrated delivery planning, milestones, dependencies, and readiness gates across modernization workstreams
- Ensure delivery commitments align with contractual scope, timeline, quality, and business outcomes
- Define and operate delivery governance, including Steering Committees, program boards, reporting cadence, and decision forums
- Own RAID management, delivery reporting, escalation handling, and executive narrative
- Ensure adherence to Avanade delivery quality standards and governance expectations
- Own scope baseline, change control, and alignment between delivery execution, contractual commitments, and financial targets
- Act as the primary client-facing delivery authority for executive communication, expectation management, and decision-making forums
- Drive client satisfaction, transparent communication, proactive risk management, and follow-on opportunities
- Orchestrate modernization workstreams, including code conversion, data migration, testing, validation, cutover, and stabilization
- Own migration and cutover risks, including data consistency, legacy dependencies, readiness gates, rollback planning, and business continuity
- Ensure testing governance across system integration testing, user acceptance testing, parallel run, defect leakage, stability, and functional equivalence
- Deliver on time and on budget against approved scope and milestones
- Fulfill contractual delivery commitments and governance standards
- Drive effective RAID management, escalation closure, and delivery reporting quality
- Achieve successful cutover readiness, stabilization, and client acceptance
- Collaborate across delivery, engineering, quality assurance, and client teams
Requirements
- Strong delivery governance, risk and issue management, scope and change control, financial management, forecasting, and quality assurance capabilities
- Executive communication, client relationship management, negotiation, conflict resolution, and decision-making under uncertainty
- Integrated planning, milestone management, dependency management, delivery tooling, data-driven reporting, and performance tracking
- Understanding of legacy platforms, modernization strategies, migration execution, cutover planning, business continuity, and coordination with technical leadership roles
Core Competencies
Demonstrates expertise in delivery governance, risk management, and client relationship management, ensuring alignment between delivery execution and contractual commitments. Proficient in integrated planning, milestone management, and effective communication to drive client satisfaction and successful project outcomes.
Highest-signal resume keywords
- Delivery Governance
- Risk And Issue Management
- Client Relationship Management
- Integrated Planning
- Change Control
Hard Skills
- Scope Management
- Financial Management
- Forecasting
- Quality Assurance
- Data Migration
- Cutover Planning
- Testing Governance
- Performance Tracking
- RAID Management
- Modernization Strategies
Soft Skills
- Executive Communication
- Negotiation
- Conflict Resolution
- Decision-Making Under Uncertainty
Industry Keywords
- Business Continuity
- Legacy Platforms
- Modernization Workstreams
- Client Acceptance
- Escalation Handling
Tools & Technologies
- Delivery Tooling
- Data-Driven Reporting
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Delivery Lead β Legacy Modernization Senior Manager employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.