Data Protection Rights Case Officer

• Handle Subject Access Requests and other information rights requests in line with the UK GDPR, Data Protection Act 2018, FCA policies and procedures
• Manage a caseload effectively and meet statutory deadlines
• Review, assess and prepare information for disclosure
• Identify relevant records, apply appropriate exemptions and carry out redactions where necessary
• Liaise with business areas across the FCA to obtain information and provide guidance
• Build effective working relationships and ensure responses are accurate and delivered on time
• Draft clear written responses to requesters and other stakeholders
• Explain complex information in a straightforward and accessible way
• Keep up to date with data protection law, ICO guidance and information rights best practice
• Share knowledge, deliver training and raise awareness across the organisation
• Support evolving team priorities, including Freedom of Information requests and executive correspondence

Requirements

• Experience of handling Data Protection Rights requests, including Data Subject Access Requests, under the UK GDPR and Data Protection Act 2018
• Experience of applying legislation, ICO guidance and organisational policies to make sound and defensible decisions
• Effective written and verbal communication skills, with the ability to explain complex issues clearly and accurately to a range of audiences
• Demonstrated ability to handle several competing tasks and meet deadlines consistently
• Demonstrated ability to manage a high-volume caseload, consistently meeting statutory and internal deadlines
• Experience of reviewing large volumes of information and preparing accurate, high-quality disclosures, including the use of redaction software and other disclosure tools
• Thorough attention to detail and sound judgement when reviewing information, applying exemptions and drafting responses
• Demonstrated stakeholder management skills, with experience of providing clear, practical advice and working collaboratively across teams, business areas and senior stakeholder groups
• Demonstrated ability to work with minimal supervision while contributing positively to a collaborative, values-led environment
• SC Clearance is required; candidates will hold or be required to obtain Security Check (SC) level vetting

Core Competencies

Demonstrates expertise in handling Data Protection Rights requests under the UK GDPR and Data Protection Act 2018, with strong skills in stakeholder management, effective communication, and attention to detail. Capable of managing high-volume caseloads while ensuring compliance with legislation and organizational policies.

Highest-signal resume keywords

• Data Protection Rights Management
• Stakeholder Management
• Effective Communication Skills
• High-Volume Caseload Management
• Attention to Detail

Hard Skills

• Data Subject Access Requests
• Legislation Application
• Information Disclosure Preparation
• Redaction Software Usage
• Information Rights Compliance

Soft Skills

• Written Communication
• Verbal Communication
• Collaboration
• Problem-Solving

Certifications & Qualifications

• SC Clearance

Industry Keywords

• UK GDPR
• Data Protection Act 2018
• ICO Guidance
• FCA Policies
• Freedom of Information