CX Strategy & Client Success Lead

CX Strategy & Client Success Lead

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead client projects and create actionable plans in a fast-paced environment.
  • Company: Join Jobtailor, a dynamic company focused on client success.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of opportunities to learn and grow.
  • Why this job: Make a real impact by driving client success and collaborating with diverse teams.
  • Qualifications: Experience in client relations and project management is a plus.

The predicted salary is between 60000 - 80000 £ per year.

Jobtailor is seeking a client‑facing CX specialist to coordinate multi-client projects in a fast-paced environment.

You will translate client requirements into actionable plans, own success workstreams such as dashboards, and define reporting specs for dashboard reporting.

Responsibilities include creating client materials, leading platform-related materials, and collaborating with cross-functional teams.

You will contribute to regular strategic reviews and growth proposals.

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Contact Details:

Jobtailor Recruitment Team

We think you need these skills to ace CX Strategy & Client Success Lead

Client-Facing Skills
Project Coordination
Actionable Planning
Dashboard Creation
Reporting Specification
Material Development
Cross-Functional Collaboration