At a Glance
- Tasks: Manage incidents and support applications in Microsoft Azure while collaborating with teams.
- Company: Join a forward-thinking tech company focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and continuous learning.
- Why this job: Make a real difference by solving problems and improving application performance.
- Qualifications: Experience with Microsoft Azure, SQL, and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
Responsibilities
- Manage and resolve incidents and service requests within agreed SLAs and KPIs
- Support and maintain applications hosted in Microsoft Azure
- Investigate system and data issues through analysis and problem-solving techniques
- Collaborate with internal teams and third parties to resolve issues effectively
- Maintain accurate and up-to-date documentation and share knowledge across the team
- Monitor system performance to ensure uptime and service reliability targets are met
- Follow established processes and contribute to continuous improvement
- Participate in an on-call rota and carry out out-of-hours changes when required
Requirements
- Experience supporting applications in Microsoft Azure
- Knowledge of cloud technologies, including Azure and/or AKS
- Strong SQL skills (Microsoft SQL Server)
- Experience supporting SQL-based applications
- Scripting experience using Power Shell and/or Bash
- Understanding of ITIL environments and processes
- Strong analytical and troubleshooting capabilities
- Hard Skills
- Microsoft Azure
- SQL
- Microsoft SQL Server
- Power Shell
- Bash
- cloud technologies
- AKS
- incident management
- service request management
- troubleshooting
- Soft Skills
- problem-solving
- collaboration
- communication
- documentation
- analytical skills
- continuous improvement
- teamwork
- attention to detail
- time management
- adaptability
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We think you need these skills to ace Application Support Analyst in Coventry
Microsoft Azure
SQL
Microsoft SQL Server
PowerShell
Bash
Cloud Technologies
AKS
