- Liaise closely with the EMEA Client Services Team
- Manage and process all operational aspects of GLAS client transactions within specific deadlines
- Serve as the primary operational contact for Borrowers and Lenders on assigned loan and bond portfolios
- Manage drawdowns, rollovers, rate fixes, pre-payments, redemptions and maturities
- Input relevant data into the Solvas system
- Generate and send notices to Borrowers and Lenders within specific timeframes
- Receive and check SSI’s and initiate the call back process where necessary
- Manage funds flow between Borrowers and Lenders
- Make payments through Barclays.Net and arrange foreign exchange transactions where appropriate
- Calculate and pay principal repayments, interest, commitment and other fees, including PIK and non-pro rata events
- Reconcile accounts
- Handle transfers, ensuring requests comply with transaction documentation and collecting transfer fees
- Understand deal documentation for system input and responding to Borrower/Lender queries
- Handle client queries in a timely manner
- Handle audit requests
- Escalate relevant matters to Team Leader and/or Managers in a timely manner
- Conduct due diligence regarding potential fraud, money laundering, and financial and reputational risk to GLAS
Requirements
- Proven examples of working to tight deadlines
- A high degree of detail and strong organisational skills
- Previous experience of using SOLVAS desirable
- A desirable degree in a finance or business related field
- Strong attention to detail and ability to work to tight deadlines
- Flexibility to adapt to the changing needs of a growing business
- The ability to represent GLAS to high standards and expectations at all times
Core Competencies
Demonstrates expertise in managing operational aspects of client transactions, including drawdowns, rollovers, and reconciliations, while ensuring compliance with documentation and deadlines. Proficient in using Solvas for data input and transaction management, with a strong focus on detail and organizational skills.
Highest-signal resume keywords
- Operational Transaction Management
- Solvas System Proficiency
- Deadline Management
- Client Query Resolution
- Financial Risk Due Diligence
Hard Skills
- Transaction Processing
- Account Reconciliation
- Payment Management
- Data Input
- Financial Calculations
Soft Skills
- Organizational Skills
- Attention to Detail
- Flexibility
- Client Representation
- Timely Communication
Industry Keywords
- Client Services
- Borrowers
- Lenders
- Loan Portfolios
- Financial Risk
- Fraud Prevention
- Money Laundering
Tools & Technologies
- Barclays.Net
- Solvas
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Client Services Associate – Fixed Term Contract, 9 months employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
