At a Glance
- Tasks: Provide face-to-face support and help customers with their banking needs.
- Company: Join a caring team dedicated to helping people with their finances.
- Benefits: Gain valuable experience in customer service and teamwork.
- Other info: Collaborative environment focused on building strong relationships with customers.
- Why this job: Make a real difference in people's lives by offering guidance and support.
- Qualifications: 12 months of customer service experience and a genuine passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- Provide face-to-face support to customers
- Handle everyday banking tasks
- Help people through important moments — offering reassurance, guidance and practical support
- Support customers with digital banking
- Connect customers with the right products and services
Qualifications
- A minimum of 12 months customer service experience
- A people person – honest and genuine, caring about helping people with their finances
- The ability to quickly build relationships to give customers a fantastic experience
- The passion to put yourself in the customers' shoes, showing empathy, acting with care and integrity
- A genuine teammate - collaborating closely with colleagues to ensure customers' needs are met
- #J-18808-Ljbffr
We think you need these skills to ace Customer Support in Cheltenham
Customer Service Experience
Face-to-Face Support
Empathy
Relationship Building
Digital Banking Support
Communication Skills
Team Collaboration
