- Become the go-to expert on the category, including seller/buyer dynamics, community channels, influencers, and product nuances
- Become the face of Whatnot for the represented community of sellers and buyers
- Source and reach out to sellers to convince them to join and grow their business on Whatnot
- Leverage social media, outbound channels, and in-person events for seller outreach
- Onboard groups of sellers and teach them how to use the app
- Build and maintain strong relationships with sellers and top strategic partners
- Collaborate with partners to develop business growth strategies and communicate product improvements and feedback
- Spearhead marketing initiatives, including influencer partnerships and campaigns, to boost brand awareness and attract buyers
- Use basic data analytics skills, including SQL, to derive insights and improve process efficiency
- Assess category growth, success, and improvement areas using key data points, driving continuous iteration
Requirements
- 2+ years of experience working in a fast-paced, client-facing role in high-output environments, such as Strategy Consulting, Private Equity, or partnerships at a fast-paced tech company
- You are scrappy and flexible enough to work in an ambiguous environment with limited guidance
- You are a problem solver with strong project management skills and the ability to fully own strategy and execution on both sides of an emerging marketplace
- You have business acumen, are deeply analytical, and are comfortable understanding and manipulating data to gain and take action on business insights
- Fluent in English (written & spoken) with a deep understanding of the UK market
- Team members in this role must live within commuting distance of the London, UK hub
- Experience at a high-growth startup, marketplace, or creator-focused platform (nice to have)
- Proficiency in SQL (nice to have)
- Passion for creator communities and/or expertise in existing Whatnot product categories (nice to have)
- Experience buying and selling in online marketplaces (nice to have)
Core Competencies
Demonstrates expertise in seller and buyer dynamics within the marketplace, leveraging data analytics and project management skills to drive business growth and enhance community engagement. Proficient in building relationships and executing marketing initiatives to boost brand awareness.
Highest-signal resume keywords
- Data Analytics
- Project Management
- Business Acumen
- Seller Outreach
- Influencer Partnerships
Hard Skills
- SQL
- Data Manipulation
- Market Analysis
- Business Strategy
- Community Engagement
Soft Skills
- Problem Solving
- Flexibility
- Communication
- Relationship Building
- Team Collaboration
Industry Keywords
- Marketplace
- High-Growth Startup
- Creator Communities
- Online Marketplaces
- Influencer Marketing
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Category Associate employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
