At a Glance
- Tasks: Manage client relationships and drive subscription renewals for SafeWorkforce.
- Company: Jobtailor, a dynamic company based in Cardiff focused on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and client satisfaction.
- Why this job: Join a fast-paced environment and make a real difference in client success.
- Qualifications: Strong communication skills and experience in customer relationship management.
The predicted salary is between 30000 - 40000 £ per year.
Jobtailor in Cardiff is seeking a Customer Success Manager to own a portfolio of clients and drive renewal of Safe Workforce subscriptions.
You will build strong relationships, coordinate with renewal team, and update CRM weekly with opportunities and contact details.
The role emphasizes upsell opportunities, regular client check-ins, and collaboration with internal stakeholders to ensure a superior customer experience in a fast-paced environment.
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We think you need these skills to ace Client Success & Renewal Executive in Cardiff
Communication Skills
Time Management
Problem-Solving Skills
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills
