- Manage and develop key customer relationships across the UK
- Drive compliance with agreed processes through coaching and auditing at customer premises, outlets, supply-chain and network locations, and subcontractors
- Resolve operational issues arising from non-compliance and coordinate corrective actions
- Provide timely, detailed activity reports
- Contribute to continuous improvement and innovation ideas and projects
- Manage annual Christmas service and other seasonal or peak trading schedules
- Attend customer business reviews and support service reviews
- Drive operational compliance, continuous improvement and resource efficiency projects within the waste management sector
- Audit processes and deliver performance improvements
Requirements
- Strong presentation, interpersonal and communication skills
- Process Improvement / Project Management experience as lead or participant
- Willingness to be coached and supported to further develop knowledge and abilities at a fast pace
- Previous account/customer management within the waste industry (desirable)
- Experience with Salesforce CRM and Google Office (desirable)
Core Competencies
Demonstrates expertise in managing customer relationships and driving operational compliance within the waste management sector, with a focus on process improvement and project management. Strong ability to resolve issues and contribute to continuous improvement initiatives.
Highest-signal resume keywords
- Customer Relationship Management
- Process Improvement
- Project Management
- Salesforce CRM
- Waste Management Experience
Hard Skills
- Process Auditing
- Performance Improvement
- Operational Compliance
- Corrective Action Coordination
- Activity Reporting
Soft Skills
- Presentation Skills
- Interpersonal Skills
- Communication Skills
- Coaching Willingness
Industry Keywords
- Waste Management
- Continuous Improvement
- Resource Efficiency
- Customer Business Reviews
- Seasonal Trading Management
Tools & Technologies
- Salesforce CRM
- Google Office
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National Partnership Executive in Cannock employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
