- Take ownership of day-to-day BAU processes and functions within business operations
- Build and maintain policies, procedures and controls required to run and scale the business effectively
- Support external audit engagements and certification processes
- Work with the internal security team to control access to company resources
- Support customer onboarding and due diligence processes
- Manage procurement for future employees, liaising with HR, hiring managers and Internal IT Support
- Support employee onboarding and offboarding processes with HR
- Build foundations to scale the business across geographical locations and market verticals
- Contribute to KPIs and metrics for the operations department
- Work with the wider FINBOURNE team to execute business strategy
- Drive operational aspects of international expansion to the US and APAC and expansion of distribution channels
Requirements
- Graduate candidate
- Highly motivated with a desire to take on new challenges and operate outside of comfort zone
- Ability to deliver multiple workstreams under pressure whilst maintaining attention to detail
- Desire to learn and expand knowledge of the financial technology industry and capital markets
- Excellent communication skills with people of varying levels of seniority
- Experience working with Microsoft Office suite
- Ability to quickly learn and utilise new workplace technologies such as MS PowerApps
- Proactive approach to managing workload and willingness to take ownership of deliveries
- Relevant degree or equivalent qualification
Core Competencies
Demonstrates strong operational management capabilities, including ownership of business processes, policy development, and support for audit engagements. Proficient in managing employee onboarding, procurement, and contributing to business strategy execution across geographical markets.
Highest-signal resume keywords
- Business Operations Management
- Policy Development
- Audit Support
- Employee Onboarding
- Microsoft Office Suite
Hard Skills
- Business Process Management
- Policy Development
- Audit Engagement Support
- Procurement Management
- KPI Contribution
Soft Skills
- Excellent Communication
- Attention to Detail
- Proactive Work Management
- Motivation to Learn
Certifications & Qualifications
- Relevant Degree or Equivalent Qualification
Industry Keywords
- Financial Technology
- Capital Markets
- International Expansion
- Customer Onboarding
- Due Diligence
Tools & Technologies
- Microsoft Office Suite
- MS PowerApps
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Business Operations Analyst employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.