Requirements
- Support Product Managers and delivery teams in defining, refining, and prioritizing product requirements, features, user stories, acceptance criteria, and support documentation
- Assist with customer discovery, stakeholder interviews, user research activities, usability testing, and feedback analysis
- Collaborate with engineering, design, analytics, risk, security, operations, and business teams
- Support Agile Release Train, backlog refinement, sprint planning, demos, retrospectives, and other Agile ceremonies
- Monitor risks, dependencies, capacity considerations, and delivery impediments; escalate issues requiring senior leadership decisions or support
- Facilitate or document technical discussions about architecture, system design, roadmap tradeoffs, delivery readiness, and implementation planning
- Create, consolidate, and analyze portfolio, release train, product, and team-level metrics
- Support implementation roadmaps, cross-functional dependency management, and leadership updates on delivery status
- Identify opportunities to improve delivery processes, redesign process flows, strengthen documentation, and support continuous learning
- Demonstrated interest in technology, product management, digital products, customer experience, Agile delivery, or technology program delivery
- Strong analytical and problem‑solving skills with the ability to evaluate information, identify patterns, and distill complex topics into clear recommendations
- Strong written and verbal communication skills with the ability to explain ideas clearly and concisely
- Ability to collaborate effectively in a team environment and build relationships with cross‑functional partners
- Familiarity with customer journeys, user‑centered design, feature prioritization, product strategy, roadmap planning, requirements definition, user stories, and launch readiness
- Understanding of AI concepts, including prompt design, model capabilities and limitations, responsible AI practices, human‑in‑the‑loop review, and AI output evaluation
- Experience using tools such as JIRA, Confluence, Miro, Figma, Excel, PowerPoint, Tableau, Power BI, or similar platforms
- Preferred: Experience in product management, technology delivery, digital products, customer experience, payments, or emerging technology
- Preferred: Support for SDLC, change management, and release management activities
- Preferred: Knowledge of Agile, SAFe, Lean, Scrum, Kanban, PI planning, retrospectives, dependency management, risk tracking, and delivery metrics
- Preferred: Awareness of APIs, internal tools, system design discussions, SDLC practices, change management, release management, and implementation roadmaps
- Preferred: Ability to use customer insights, product metrics, dashboards, KPI tracking, experimentation, and operational data
- Preferred: Interest in user research, design thinking, usability testing, accessibility, journey mapping, inclusive design, and service excellence
- Preferred: Experience with generative AI, AI agent‑enabled collaboration tools, intelligent automation, AI‑generated documentation validation, responsible AI usage, and human‑in‑the‑loop review
- Preferred: Strong communication, collaboration, organization, analytical thinking, learning agility, and attention to detail
- Preferred: Resilience, proactive problem solving, curiosity, ownership, optimism in changing circumstances, and comfort challenging the status quo respectfully
Core Competencies
Demonstrates strong analytical and problem‑solving skills, with a focus on Agile delivery and product management. Proficient in collaborating with cross‑functional teams and utilizing tools for effective project management and user research.
Highest-signal resume keywords
- Agile Delivery
- Product Management
- User Research
- JIRA
- Communication Skills
ATS Optimization Keywords
Hard Skills
- Product Requirements
- User Stories
- Acceptance Criteria
- Feature Prioritization
- Roadmap Planning
- AI Concepts
- Data Analysis
- Metrics Analysis
- Usability Testing
- Change Management
Soft Skills
- Analytical Thinking
- Collaboration
- Attention to Detail
- Learning Agility
- Proactive Problem Solving
Industry Keywords
- Digital Products
- Customer Experience
- Agile
- SAFe
- Lean
- Scrum
- Kanban
- SDLC
- APIs
- Generative AI
Tools & Technologies
- JIRA
- Confluence
- Miro
- Figma
- Excel
- PowerPoint
- Tableau
- Power BI
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Undergraduate Product Manager – Internship Programme in Burgess Hill employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
