Jobtailor is seeking a Change/Operational Readiness professional to lead and support customer-facing transformation initiatives in our Branch and Contact Centre teams. You will assess impacts, design training, and implement changes across journeys and channels.
The role requires strong communication, organisational abilities and a history of managing stakeholder expectations to deliver successful channel changes. This is a hands-on position focused on frontline readiness and process improvements.
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Customer Experience Change Leader in Bradford employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
