Sales Operations Manager in Birmingham

Responsibilities

• Serve as the primary Sales Operations partner for the EMEA sales organization.
• Act as the first point of contact for sales process, CRM, reporting, and GTM tool-related questions.
• Identify, document, and implement process improvements that reduce friction and improve sales effectiveness.
• Support the execution of regional sales motions, workflows, and operational cadences while maintaining alignment with global standards.
• Partner with sales leadership to improve operational consistency, accountability, and execution across the region.
• Collaborate with Global Sales Operations to ensure regional needs are incorporated into broader GTM initiatives.
• Maintain high standards of CRM data quality and opportunity hygiene across the EMEA sales organization.
• Support forecast management processes and provide analytical insights that improve forecast accuracy and predictability.
• Develop and maintain dashboards, scorecards, and reports that provide visibility into:
• Pipeline health
• Sales activity trends
• Quota attainment
• Forecast performance
• Revenue growth metrics
• Analyze performance data and proactively identify risks, opportunities, and trends that require leadership attention.
• Deliver actionable recommendations that support data-driven decision making.
• Drive adoption and effective utilization of key GTM systems including Salesforce, Salesloft, Deal Hub, and related sales technologies.
• Provide ongoing support and guidance to sales managers and sellers on tool usage, reporting, and best practices.
• Gather regional feedback regarding tools and workflows and partner with Global Sales Operations to prioritize enhancements.
• Collaborate with Sales Enablement to ensure onboarding programs, process documentation, and training materials remain current and effective.
• Support rollout and change management activities for new systems, processes, and GTM initiatives.
• Support territory planning, quota allocation, and headcount modeling activities in partnership with Sales Leadership and Finance.
• Assist in regional business planning efforts and performance reviews.
• Contribute regional insights and operational requirements to company-wide strategic initiatives.
• Ensure regional operational processes align with applicable data privacy and compliance requirements, including GDPR.
• Help establish scalable operating rhythms that support sustainable growth across the EMEA region.

Requirements

• Bachelor's degree in Business, Finance, Operations, Analytics, or a related field, or equivalent practical experience.
• 3+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related Go-to-Market operations role.
• Experience supporting B2B Saa S, technology, Io T, telematics, or other high-growth commercial organizations.
• Strong working knowledge of Salesforce, including reporting, dashboards, forecasting, and data management.
• Experience with sales engagement platforms such as Salesloft, Outreach, or similar tools.
• Familiarity with CPQ platforms such as Deal Hub, Salesforce CPQ, or comparable solutions.
• Advanced proficiency in Excel and/or Google Sheets.
• Strong analytical skills with the ability to translate data into meaningful business insights.
• Experience supporting geographically distributed teams across multiple countries and time zones.
• Understanding of EMEA business environments and regional compliance considerations, including GDPR.
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