At a Glance
- Tasks: Create unforgettable experiences for guests by anticipating their needs and providing top-notch service.
- Company: Join a vibrant team in the hospitality industry focused on exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities to grow your career in tourism.
- Other info: Dynamic work environment with diverse guests and exciting challenges.
- Why this job: Be the face of hospitality and make a real difference in guests' lives every day.
- Qualifications: Experience in hospitality or retail with a passion for outstanding service.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Deliver exceptional, personalised guest experiences by welcoming visitors and anticipating their needs.
- Promote and seamlessly provide Village services, retail insights, and wider tourism offerings.
- Build strong relationships with boutique partners to enhance the guest experience and drive footfall.
- Manage guest queries, bookings and feedback professionally, while contributing to continuous service improvements.
Requirements
- Experience in hospitality, tourism, leisure or retail, with a passion for world-class service.
- Excellent communication and interpersonal skills, with confidence engaging diverse, international guests.
- A proactive, adaptable approach, with the ability to remain calm under pressure.
- Strong collaboration skills, cultural awareness, and flexibility to work varied hours.
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We think you need these skills to ace Concierge in Bicester
Guest Experience Management
Hospitality Knowledge
Tourism Insights
Retail Knowledge
Communication Skills
Interpersonal Skills
Proactive Approach
