- Define and deliver the overarching visual merchandising strategy across stores, showrooms, pop-up locations and temporary retail environments
- Bring seasonal campaigns, product launches and brand stories to life through inspiring, commercially effective visual merchandising concepts
- Lead immersive customer experiences that strengthen brand connection and create memorable retail journeys
- Create and implement visual merchandising frameworks, standards and toolkits
- Partner with Creative, Graphic Design and Marketing teams to translate campaign assets into physical experiences
- Lead seasonal visual merchandising campaigns from briefing through implementation and review
- Develop retail storytelling strategies, customer journeys and product presentation concepts
- Drive the evolution of store environments
- Lead window displays, flagship visual concepts and customer-facing retail experiences
- Develop seasonal window schemes, installations and bespoke visual displays with the Head of Creative
- Oversee visual presentation, styling, product placement, zoning and spatial planning
- Establish best-practice principles for customer flow, visual hierarchy and retail navigation
- Conduct regular reviews and audits across locations
- Act as visual merchandising lead on store openings, refurbishments, relocations, pop-up shops and experiential activations
- Support future retail concepts and innovative customer experience formats
- Build partnerships across Creative, Marketing, Retail, Buying, Operations and Commercial teams
- Influence senior stakeholders and represent Visual Merchandising on major projects and strategic initiatives
- Lead, inspire and develop the visual merchandising team, including coaching people managers
- Establish team objectives, development plans and performance expectations
- Manage the annual visual merchandising budget
- Maintain relationships with suppliers, agencies, fabricators and contractors
- Use customer insights, retail performance data and commercial trends to improve customer experience
Requirements
- Significant experience in a senior Visual Merchandising leadership role within a premium retail, lifestyle or consumer brand environment
- Proven track record developing and delivering visual merchandising strategies across multiple retail formats
- Demonstrable experience translating creative campaigns and brand concepts into physical customer experiences
- Strong experience leading seasonal visual merchandising campaigns from concept through execution
- Expertise in window display design, retail storytelling, spatial planning and customer journey development
- Experience managing large-scale retail projects including store openings, refurbishments, relocations and pop-up concepts
- Proven success leading, coaching and developing high-performing teams, including people managers
- Strong understanding of retail design principles, store layouts, customer flow and fixture development
- Knowledge of production processes, fabrication techniques, installation requirements and retail display solutions
- Excellent project management skills with ability to lead multiple complex projects simultaneously
- Strong commercial awareness balancing creativity, customer experience and business objectives
- Exceptional creative vision, strategic thinking and problem-solving capabilities
- Outstanding stakeholder management skills with confidence influencing senior leadership
- Excellent communication, presentation and storytelling skills
- Strong proficiency in Adobe Creative Suite
- Highly organised with exceptional planning, prioritisation and attention to detail
- Resilient, adaptable and comfortable in a fast-paced, evolving environment
- Passion for exceptional customer experiences and innovative visual merchandising
- Desirable: experience in an international or multi-market retail business
- Desirable: experience supporting flagship store developments or retail concept evolution projects
- Desirable: knowledge of retail design software, spatial planning tools or visualisation platforms
- Desirable: full UK driving licence and ability to drive a manual vehicle
Core Competencies
Demonstrates expertise in developing and executing visual merchandising strategies that enhance customer experiences and drive brand engagement. Proficient in leading teams, managing large-scale retail projects, and utilizing customer insights to inform visual presentation and storytelling.
Highest-signal resume keywords
- Visual Merchandising Strategy Development
- Window Display Design
- Retail Storytelling
- Project Management
- Stakeholder Management
ATS Optimization Keywords
Hard Skills
- Visual Merchandising
- Spatial Planning
- Customer Journey Development
- Retail Design Principles
- Fabrication Techniques
- Installation Requirements
- Adobe Creative Suite
- Retail Display Solutions
- Commercial Awareness
- Creative Campaign Translation
Soft Skills
- Leadership
- Coaching
- Communication
- Strategic Thinking
- Problem-Solving
Certifications & Qualifications
- Full UK Driving Licence
Industry Keywords
- Premium Retail
- Lifestyle Brand
- Consumer Brand
- Store Openings
- Pop-Up Concepts
- Customer Experience
- Brand Storytelling
- Retail Navigation
- Customer Flow
- Experiential Activations
Tools & Technologies
- Retail Design Software
- Spatial Planning Tools
- Visualisation Platforms
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Senior Visual Merchandising Manager in Banbury employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.