Marketplace Manager in Banbury

• Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery
• Deliver marketplace revenue, margin and profitability targets
• Monitor sales, traffic, conversion, stock, pricing and product performance and identify growth actions
• Produce regular marketplace trading reports communicating performance, risks and opportunities
• Build annual, seasonal and weekly marketplace trading plans
• Develop forecasts and sales targets by marketplace, brand, territory and product category
• Manage Amazon across UK and international markets, including listings, catalogue health, content, pricing, marketing, promotions and availability
• Ensure product launches and seasonal campaigns are executed effectively
• Act as the day‑to‑day contact for marketplace partners and build partner relationships
• Agree seasonal plans, promotional opportunities, product launches and visibility with partners
• Build marketplace promotional calendars and optimise marketplace marketing spend
• Monitor competitor activity, pricing and promotional behaviour
• Work with Operations and Customer Service to ensure accurate and efficient fulfilment
• Monitor cancellations, delivery performance, returns and customer feedback and resolve operational issues
• Ensure product data, inventory and pricing feeds are accurate
• Work with Finance to control marketplace commissions, fees, deductions and reconciliations
• Identify, evaluate and launch new marketplace opportunities and partners
• Create scalable marketplace processes with Ecommerce, Operations, Finance and Technology
• Assess the marketplace landscape for emerging platforms and opportunities

Requirements

• Proven experience managing marketplaces within a consumer, fashion, accessories, jewellery, gifting or retail business
• Strong hands‑on Amazon experience
• Strong understanding of revenue, margin and profitability
• Comfortable using data to identify opportunities and make trading decisions
• Experience managing product ranges, pricing, promotions and stock across third‑party channels
• Strong understanding of marketplace operations and account management
• Experience working with marketplace partners and external account managers
• Highly organised, with the ability to manage multiple brands, platforms and priorities
• Confident working cross‑functionally across Ecommerce, Merchandising, Operations, Marketing and Finance
• Experience launching new marketplaces or international territories would be advantageous
• Proactive, entrepreneurial and comfortable developing an area of the business rather than simply maintaining existing channels
• Ability to work Monday to Friday, 9am–5pm
• Ability to work an average of three days per week at the Head Office in Banbury, Oxfordshire, with remaining days from home

Core Competencies

Demonstrates expertise in managing marketplace performance, including revenue, margin, and profitability targets, while effectively collaborating across Ecommerce, Operations, Marketing, and Finance. Proven ability to build and execute trading plans, optimize marketing spend, and develop strong relationships with marketplace partners.

Highest-signal resume keywords

• Marketplace Management
• Amazon Experience
• Revenue Optimization
• Data-Driven Decision Making
• Cross-Functional Collaboration

Hard Skills

• Marketplace Performance Analysis
• Sales Forecasting
• Product Range Management
• Pricing Strategy
• Promotional Planning

Soft Skills

• Highly Organised
• Proactive
• Entrepreneurial

Industry Keywords

• Consumer Goods
• Fashion
• Jewellery
• Retail
• Gifting

Tools & Technologies

• Ecommerce Platforms
• Marketplace Analytics Tools