At a Glance
- Tasks: Own the customer journey and create scalable processes using AI.
- Company: Join JobTailor, a forward-thinking company focused on customer growth.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with plenty of learning opportunities.
- Why this job: Make a real impact by optimising customer experiences with innovative solutions.
- Qualifications: Strong problem-solving skills and a passion for collaboration.
The predicted salary is between 60000 - 80000 £ per year.
JobTailor is seeking a results-driven operator to own the end-to-end customer journey from activation through renewal, building scalable processes and playbooks that prevent anything from slipping. You’ll design onboarding frameworks, health scoring, escalation protocols, and renewal workflows, plus real-time dashboards, using AI to automate repeatable tasks and surface the patterns the Growth team needs. This role rewards fast learning, rigorous problem solving, and strong collaboration.
We think you need these skills to ace AI-Driven Customer Growth & Operations Associate
Customer Journey Management
Process Design
Onboarding Frameworks
Health Scoring
Escalation Protocols
Renewal Workflows
Real-time Dashboards
