Administrator

• Add and update apartment listings in Beds
• Maintain supplier information in Beds and the CRM
• Prepare and digitally file supplier contracts
• Process client bookings for the sales team
• Chase outstanding contracts
• Request and follow up on client guest and travel details
• Input guest information into Beds
• Send arrival letters to clients
• Maintain process documentation
• Digitally file documents in SharePoint and organise filing systems
• Generate spreadsheets and provide document support
• Answer phone calls
• Book business travel
• Support general office operations
• Order stationery, laminate, and shred documents
• Create apartment packs and key rings
• Provide general operational support

Requirements

• Excellent attention to detail
• Strong organisational skills and a methodical approach to records and filing
• Confident, professional communication by phone, email, or in person
• Quick learner comfortable picking up new systems
• Comfortable using or learning Beds, Xero, CRM, and SharePoint
• Proactive, flexible attitude
• Ability to follow up on tasks independently
• Prior experience with Beds, Xero, CRM, or SharePoint is a bonus, not a requirement
• Open to embracing AI tools thoughtfully
• Ability to work in a hybrid role based at London HQ

Core Competencies

Demonstrates strong organisational skills and attention to detail in managing apartment listings, supplier information, and client bookings. Proficient in using tools like Beds, Xero, CRM, and SharePoint to support operational efficiency and documentation.

Highest-signal resume keywords

• Attention To Detail
• Organisational Skills
• Professional Communication
• Experience With Beds
• Experience With SharePoint

Soft Skills

• Methodical Approach
• Proactive Attitude
• Quick Learner
• Independent Task Follow-Up

Industry Keywords

• Client Bookings
• Supplier Contracts
• Process Documentation
• Office Operations
• Hybrid Role

Tools & Technologies

• Beds
• Xero
• CRM
• SharePoint