At a Glance
- Tasks: Support Sales Directors in international markets with sales tracking and client communication.
- Company: Join a leading company in the travel and hospitality industry.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on collaboration and relationship building.
- Why this job: Be part of a team that drives sales success in luxury hotels.
- Qualifications: Degree or experience in travel/hospitality, strong organisational skills, and CRM proficiency.
The predicted salary is between 27000 - 33000 £ per year.
- Provide comprehensive sales support to Sales Directors across international markets in EMEIA
- Maintain accurate sales tracking, sales account management, and database records using PTG sales tools and systems
- Use CRM, meetings. preferredhotels. com, and brand member portals
- Assist in monitoring the Group Desk Inbox
- Provide support to Group Sales Directors in Europe as needed
- Respond thoroughly and professionally to client and member hotel group sales requests
- Distribute group leads to member hotels
- Manage group lead profiles according to established SOPs
- Qualify leads and update databases with distribution details
- Follow up with member hotels within 48 hours of non-response
- Assist with report generation as needed
- Communicate daily with clients, sales directors, and hotel members regarding program information
- Operate under the direction of the Vice President, Group Sales – Europe
Requirements
- University or college degree and/or relevant experience in the travel or hospitality industry
- Strong discipline and structure
- Exceptional attention to detail
- Excellent organizational and communication skills
- Previous sales administration experience within luxury hotels highly desirable
- Proficiency in Microsoft Office and Windows-based applications
- Ability to prioritize, multitask, and maintain accuracy in a high-volume, fast-paced environment
- Ability to exercise sound judgment when handling sensitive information
- Strong people and service orientation
- Ability to collaborate, build relationships, and balance multiple priorities
- Comfortable working within established policies and involving others appropriately in decision‑making
- Open, clear, and persuasive communication skills
- Additional language proficiency considered a strong asset
- Core Competencies
Demonstrates strong sales support capabilities in the travel and hospitality industry, with a focus on accurate sales tracking, client communication, and lead management.
Proficient in utilizing CRM systems and Microsoft Office to enhance operational efficiency and maintain high standards of service.
- Highest-signal resume keywords
- Sales Administration Experience
- CRM Proficiency
- Microsoft Office Proficiency
- Attention to Detail
- Organizational Skills
- ATS Optimization Keywords
- Hard Skills
- Sales Tracking
- Database Management
- Lead Qualification
- Report Generation
- SOP Compliance
- Soft Skills
- Communication Skills
- Service Orientation
- Collaboration
- Multitasking
- Judgment
- Industry Keywords
- Travel Industry
- Hospitality Industry
- Luxury Hotels
- Sales Support
- Group Sales
- Tools & Technologies
- CRM
- PTG Sales Tools
- Meetings. preferredhotels. com
- Brand Member Portals
- #J-18808-Ljbffr
Account Manager, Group Sales employer: Jobtailor
At Jobtailor, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Field Service Scheduler & Customer Liaison, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while enjoying a collaborative culture that values innovation and teamwork. Located in a vibrant area, our company offers unique advantages such as flexible working arrangements and a strong commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, Group Sales
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jobtailor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jobtailor
Don't be shy about reaching out to Jobtailor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Account Manager, Group Sales
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jobtailor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jobtailor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
