At a Glance
- Tasks: Help customers find the right parts for their vehicles and manage inventory.
- Company: Join a dynamic team in the automotive industry focused on customer satisfaction.
- Benefits: Enjoy a company pension and convenient on-site parking.
- Why this job: Perfect for car enthusiasts who love helping people and thrive in a fast-paced environment.
- Qualifications: Experience in automotive or similar roles, strong communication, and Excel skills required.
- Other info: This is a full-time, permanent position with opportunities for growth.
Pay: £26,000.00-£27,000.00 per year
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Job description:
Job Summary
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the correct parts and accessories for their vehicles. This position requires excellent communication skills, organisational abilities, and a strong attention to detail. As a Parts Advisor, you will be responsible for maintaining accurate inventory records and providing exceptional service to both internal and external customers.
Duties
* Assist customers in identifying and sourcing the correct parts for their vehicles.
* Maintain an organised inventory of parts, ensuring that stock levels are monitored and replenished as necessary.
* Communicate effectively with customers over the phone and in person, demonstrating excellent phone etiquette.
* Utilise Excel to manage inventory data and generate reports as needed.
* Provide bilingual support to customers when necessary, enhancing service delivery for multilingual clientele.
* Collaborate with other departments to ensure timely fulfilment of parts orders.
* Keep up-to-date with product knowledge to provide accurate information to customers.
* Maintain a clean and organised workspace, ensuring that all parts are stored correctly.
Requirements
* Proven experience in a similar role or within the automotive industry is preferred.
* Strong organisational skills with the ability to maintain accurate records.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Proficiency in Microsoft Excel; experience with inventory management systems is advantageous.
* Ability to work effectively in a fast-paced environment while maintaining attention to detail.
* A proactive approach to problem-solving and the ability to work independently as well as part of a team.
If you have a passion for automotive parts and enjoy working with people, we encourage you to apply for this exciting opportunity as a Parts Advisor.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* On-site parking
Work Location: In person
Parts Advisor employer: Jobsworth Recruitment Solutions LTD
Contact Detail:
Jobsworth Recruitment Solutions LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with common automotive parts and their functions. This knowledge will not only help you in conversations with customers but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially in inventory management. Being able to showcase your proficiency in managing data can set you apart from other candidates.
✨Tip Number 3
Practice your communication skills, particularly in customer service scenarios. Role-playing different customer interactions can help you feel more confident and prepared for the real thing.
✨Tip Number 4
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job openings.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry or similar roles. Emphasise your organisational skills, customer service experience, and any specific knowledge of parts and inventory management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for automotive parts and your ability to provide excellent customer service. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the team.
Highlight Technical Skills: Since proficiency in Microsoft Excel is important for this role, be sure to mention your experience with Excel and any inventory management systems you have used. Provide examples of how you've utilised these tools in previous positions.
Showcase Communication Skills: Given the emphasis on communication in the job description, include examples of your verbal and written communication skills. If you are bilingual, highlight this as it enhances your application for serving a diverse clientele.
How to prepare for a job interview at Jobsworth Recruitment Solutions LTD
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of automotive parts and accessories. Being able to discuss specific parts and their functions will demonstrate your expertise and passion for the role.
✨Demonstrate Excellent Communication Skills
Since the role requires strong communication, practice articulating your thoughts clearly. Be prepared to answer questions about how you would assist customers both over the phone and in person.
✨Highlight Your Organisational Skills
Prepare examples from your past experience that showcase your ability to maintain accurate records and manage inventory effectively. This will help illustrate your suitability for the role.
✨Familiarise Yourself with Excel
As proficiency in Microsoft Excel is essential, consider brushing up on your skills. Be ready to discuss how you've used Excel in previous roles, especially in managing data or generating reports.