At a Glance
- Tasks: Manage customer enquiries and process orders in a fast-paced environment.
- Company: Established business in the construction and manufacturing sector.
- Benefits: £28,000 salary, ongoing training, and a friendly work culture.
- Other info: Stable position with opportunities for professional development.
- Why this job: Join a supportive team and grow your career in customer service.
- Qualifications: Experience in customer service, strong communication, and multitasking skills.
The predicted salary is between 28000 - 28000 £ per year.
A well-established and internationally recognised business within the construction and manufacturing sector is seeking a Customer Service Administrator to join its busy and supportive team. This is an excellent opportunity for an organised and customer-focused individual looking to develop their career within a fast-paced and professional environment.
Key Responsibilities
- Managing customer enquiries via phone and email in a professional and timely manner
- Processing customer orders accurately using internal systems
- Coordinating with internal departments to ensure smooth order fulfilment and delivery
- Providing updates on orders, products, pricing, and account queries
- Resolving customer issues efficiently while maintaining high service standards
- Updating customer records and maintaining accurate documentation
- Supporting the wider customer service and administration team with day-to-day operations
About You
- Previous experience in a customer service or administration role
- Excellent communication and organisational skills
- Strong attention to detail and ability to multitask
- Confident using Microsoft Office and internal systems
- Positive and professional approach with a customer-focused mindset
- Ability to work independently and collaboratively within a team environment
What’s on Offer
- Salary of £28,000
- Stable, full-time permanent position
- Friendly and collaborative working environment
- Ongoing training and development opportunities
- Company pension and additional benefits
- Opportunity to grow within a successful and expanding business
If you are proactive, organised, and passionate about delivering excellent customer service, we would love to hear from you.
Sales Order Processor in Halesowen employer: Jobsworth Recruitment Halesowen Commercial / Perm
Join a well-established and internationally recognised business in the construction and manufacturing sector, where you will thrive in a friendly and collaborative environment. With a competitive salary of £28,000, ongoing training, and clear opportunities for career growth, this role as a Sales Order Processor offers a meaningful and rewarding employment experience. Be part of a supportive team that values your contributions and fosters professional development.
Contact Details:
Jobsworth Recruitment Halesowen Commercial / Perm Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Processor in Halesowen
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Order Processor in Halesowen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and organisational skills. We want to see how you’ve handled enquiries and processed orders in the past, so don’t hold back!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how you can contribute to our team. Keep it professional but let your personality come through.
Show Off Your Skills:Mention your proficiency with Microsoft Office and any internal systems you’ve used before. We love candidates who can hit the ground running, so highlight those skills that make you a perfect fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Jobsworth Recruitment Halesowen Commercial / Perm
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and recent developments in the construction and manufacturing sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your customer service skills. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle enquiries and maintain high service standards.
✨Practice Your Communication Style
Since the role involves managing customer enquiries via phone and email, practice your communication style. You might want to do mock interviews with a friend or family member, focusing on clear and professional responses. This will help you feel more confident during the actual interview.
✨Be Ready to Discuss Organisational Skills
Given the fast-paced environment, be prepared to discuss how you manage multiple tasks and stay organised. Share techniques you use to prioritise your workload and ensure accuracy when processing orders. This will show that you can thrive in a busy setting.
