Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales for our new loyalty programme, Topflight, targeting corporate clients and individuals.
- Company: Join Mad Swans, a vibrant social space focused on play and connection in nature.
- Benefits: Enjoy flexible hours, free meals, employee discounts, and exciting commission schemes.
- Why this job: Be part of a fresh start-up, shaping a unique product while enjoying a fun work culture.
- Qualifications: Proven sales experience, especially in membership schemes, with a passion for achieving targets.
- Other info: Work onsite in the beautiful Mendips, with opportunities for personal growth and team activities.
The predicted salary is between 42000 - 84000 £ per year.
Internally, this role will be known as Head of Topflight. Topflight is the name of our loyalty programme here at Mad Swans. Membership sales experience is essential for this role. You bring your expertise, enthusiasms, and curiosities; and we’ll provide you with a space to play.
This is a full-time permanent position based at Mad Swans in the Mendips (Bristol). Mad Swans is looking for a full-time Head of Topflight to join our budding team. You’ll be the first person to step into these shoes and shape this brand-new role.
What we do: We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature. This summer, we’re opening our first countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore.
Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them.
The key duties and responsibilities of this role will include:
- Pro-actively sell the Mad Swans Topflight loyalty scheme and product to corporate businesses as well as individual guests
- Achieving an ambitious sales revenue target and budget
- Work closely with our Commercial Team to create an exciting and compelling deck in relation to the Mad Swans Topflight loyalty scheme and product
- Map out a sales process for our Mad Swans Loyalty scheme and product
- Identify who the right people are in each business before reaching out to them
- Approach each business, present Topflight and create excitement around this new product
- Create significant interest and multiple sales leads at pace
- Showcase Mad Swans to corporate businesses and follow up promptly with sales leads and enquiries
- Convert enquiries and sales leads to confirmed sales
- Upsell sales and credit bundles where possible
- Relationship management to secure further and ongoing sales
- Attend relevant conferences and exhibitions to showcase both Mad Swans and Topflight
- Drive further and future sales with corporate businesses
- Update and maintain the CRM system
- Monthly reporting and reconciliation
- Liaising with the Finance Team to ensure payments are received in a timely manner
- Internal and external client/customer entertainment, including events and taster sessions onsite
Who we’re looking for: We are looking for a Head of Topflight who is:
- A proven and experienced sales manager, including membership and loyalty schemes
- Experienced in delivering a sales target and budget in excess of £1 million/annum
- Results driven and excited about launching and actively selling a new membership and loyalty scheme
- Able to present a new product and loyalty scheme to the market very quickly
- Comfortable working in a start-up business and environment
- Highly successful at opening doors, engaging with potential corporate customers and creating strong sales leads
- Excellent at establishing strong relationships with potential corporate customers
- Efficient at following up with potential corporate customers
- An excellent communicator and negotiator
- Strong organisational skills and able to multi-task
- Confident, outgoing and well-presented
- Happy to be hands-on in a standalone sales role
- Self-driven and highly motivated
- Proactive, positive and resilient by nature
- Solutions driven
- Comfortable working in a very fast-paced environment
Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.
What is in it for you: Exciting and attractive commission scheme, Free Parking, Free Employee Meal whilst on shift, Wage Stream - access your pay for hours worked before payday, Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop, Reward & Recognition Initiatives, Team Social & Well-being Activities & Events, Employee Referral Scheme Bonus, Mad Swans Water Bottle, Mad Swans Hoodie, Plant your own tree at Mad Swans.
How to Apply: If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
Recruitment Agencies: We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CVs and/or candidate profiles and are, therefore, unable to consider these.
Membership & Loyalty Sales Manager employer: JobSwipe
Contact Detail:
JobSwipe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Loyalty Sales Manager
✨Tip Number 1
Familiarise yourself with the Mad Swans brand and its unique offerings. Understanding their loyalty programme, Topflight, and how it stands out in the market will help you articulate your vision for driving sales effectively.
✨Tip Number 2
Network within the local business community around Bristol and Bath. Building relationships with potential corporate clients before applying can give you a head start in understanding their needs and how Topflight can meet them.
✨Tip Number 3
Prepare to showcase your previous success in membership and loyalty sales. Be ready to discuss specific strategies you've used to achieve ambitious sales targets, as this role demands a results-driven approach.
✨Tip Number 4
Demonstrate your enthusiasm for social play and community engagement. Being passionate about the activities offered at Mad Swans, like pickleball and padel tennis, will resonate well with the team and show that you're a good cultural fit.
We think you need these skills to ace Membership & Loyalty Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in membership and loyalty sales. Use specific examples of how you've achieved sales targets and built relationships with corporate clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for social play and how it aligns with Mad Swans' mission. Be sure to include your relevant experience and how you can contribute to the success of the Topflight loyalty programme.
Showcase Your Sales Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention specific sales targets you've met or exceeded, and any innovative strategies you implemented to drive sales.
Demonstrate Cultural Fit: Research Mad Swans and incorporate their values into your application. Show that you understand their commitment to creating unique social spaces and how your personal interests align with their vision.
How to prepare for a job interview at JobSwipe
✨Show Your Sales Expertise
Make sure to highlight your previous experience in membership and loyalty sales. Be prepared to discuss specific strategies you've used to achieve ambitious sales targets, especially those exceeding £1 million per annum.
✨Demonstrate Your Passion for the Product
Express your enthusiasm for Mad Swans and its unique offerings. Share your thoughts on how you would promote the Topflight loyalty scheme and why you believe it will resonate with corporate clients and individual guests alike.
✨Prepare for Relationship Management Questions
Expect questions about how you build and maintain relationships with corporate customers. Have examples ready that showcase your ability to engage potential clients and convert leads into confirmed sales.
✨Be Ready to Discuss Your Organisational Skills
Since this role requires multitasking and managing various sales processes, be prepared to talk about how you stay organised. Share tools or methods you use to keep track of leads, follow-ups, and reporting.
