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- Tasks: Engage with residents and families, providing friendly service in dining and bar areas.
- Company: Barchester is dedicated to creating warm, welcoming care homes for residents.
- Benefits: Enjoy free training, wellbeing tools, retail discounts, and a rewarding referral scheme.
- Why this job: Make a real difference in residents' lives while developing your skills in a caring environment.
- Qualifications: No specific qualifications needed, but experience in hospitality is a plus; must be 18+.
- Other info: Opportunities for personal growth and recognition through Employee of the Month awards.
ABOUT THE ROLEAs a Hospitality Host at a Barchester care home, you\’ll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you\’ll have an important part to play in making sure that happens. In particular, you\’ll provide a friendly, engaging and helpful service in our dining room and bar areas. It\’s a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOUYou don\’t need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you\’ll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we\’ll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you\’ll need to be over the age of 18.REWARDS PACKAGEIn return for your dedication, you\’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend\’ bonus scheme Employee of the Month\’ rewards and Long Service Awards\’And so much more!If you\’d like to use your people skills in an organisation that provides the quality care you\’d expect for your loved ones, this is a rewarding place to be.
Hospitality - Host/Hostess employer: JobSwipe
Contact Detail:
JobSwipe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Host/Hostess
✨Tip Number 1
Showcase your interpersonal skills during any interactions you have with the team or during the interview process. Being personable and caring is key for a Hospitality Host, so make sure to highlight your ability to engage with others.
✨Tip Number 2
Familiarise yourself with the specific needs of residents in care homes. Understanding their preferences and how to create a warm environment can set you apart from other candidates.
✨Tip Number 3
If you have previous experience in hospitality or customer service, be ready to discuss specific examples of how you've provided excellent service. This will demonstrate your capability to enhance the dining experience for residents.
✨Tip Number 4
Research Barchester's values and mission. Aligning your personal values with theirs can help you articulate why you're a great fit for the role and show your genuine interest in contributing to their community.
We think you need these skills to ace Hospitality - Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Hospitality Host does. Highlight the key responsibilities and think about how your experience aligns with them.
Tailor Your CV: Make sure your CV reflects your relevant experience in hospitality or similar roles. Emphasise your interpersonal skills and any previous work that involved engaging with people, especially in a care setting.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your genuine interest in enhancing the lives of residents. Mention specific examples from your past experiences that demonstrate your caring nature.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in hospitality roles.
How to prepare for a job interview at JobSwipe
✨Show Your People Skills
As a Hospitality Host, your ability to connect with residents and their families is crucial. During the interview, share examples of how you've successfully engaged with people in previous roles, highlighting your friendly and caring nature.
✨Demonstrate Your Understanding of the Role
Make sure you understand what it means to create a warm and welcoming environment. Discuss how you would contribute to making the dining room and bar areas enjoyable for residents, perhaps by suggesting ideas for events or activities.
✨Highlight Relevant Experience
Even though specific qualifications aren't required, any experience in hospitality or care settings can set you apart. Be prepared to talk about your past roles and how they have equipped you with the skills needed for this position.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the care home and its residents. This shows your genuine interest in the role and helps you understand how you can best contribute to the team and the residents' wellbeing.
