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- Tasks: Welcome guests, manage the lobby, and create memorable experiences.
- Company: Wilde is a rapidly expanding aparthotel operator across iconic European cities.
- Benefits: Enjoy flexible working hours, paid family leave, and discounted stays for friends and family.
- Why this job: Join a diverse team, make an impact, and thrive in a dynamic environment.
- Qualifications: Prior experience is helpful, but full training will be provided.
- Other info: Engage with the community and participate in local charity events.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we\’re on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and ViennaWe are on the search for our next Guest Services Host – Night Auditor at Wilde to work across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde, we\’re not just an aparthotel group: we\’re a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Join now and unleash your unique potential!Benefits: We want you and your loved ones to thrive, we\’ll support your health, wellness, learning and development and if you decide it\’s time to start or grow a family rest assured we celebrate that too: Paid family leave 1 year of service)? 1 year of service)? 1 year of service)? 1 year of service) Flexible working patterns including full and part time roles to support all team members Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme if you successfully refer a friend to work with us Cycle to work scheme- to support a healthy lifestyle and our planet (only applicable in Ireland/UK) Education Support to help you foster new skills, build confidence and flourish Volunteer days: 2 paid volunteer days per year to support causes in your local community EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)We would love you to have: Prior experience in a similar role is helpful but full training will be provided! What you can do for us: Endless Opportunities in One Space: Whether you\’re welcoming guests or crafting the perfect cocktail, you\’ll thrive in our dynamic lobby, bar, and host stand. It\’s about maintaining a fun, fresh, and fast-paced environment while delivering excellent service. Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride. Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors. Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home. Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression. Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.If you possess the ability to navigate through challenges with a blend of kindness and clarity, we\’d love to hear from you! Whether you\’re a seasoned expert or someone with a burning desire to grow and learn, we believe that variety is the spice of life, and there\’s a place for you in our vibrant team. So, join us in this exciting and ever-evolving journey, where you\’ll be encouraged to reach your full potential. Let\’s make the world a little brighter, one guest at a time.Start your Wilde journey today! Take the leap and click \”apply\” now!AMRT1_UKCT
Guest Services Host - Night Auditor employer: JobSwipe
Contact Detail:
JobSwipe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host - Night Auditor
✨Tip Number 1
Familiarise yourself with Wilde's unique brand and values. Understanding their Irish heritage and commitment to inclusivity will help you connect with the team and demonstrate your enthusiasm for their culture during any interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences for guests in previous roles. This will highlight your ability to be the ultimate brand ambassador that Wilde is looking for.
✨Tip Number 3
Research the specific cities where Wilde operates, such as London and Berlin. Being knowledgeable about local cultures and attractions can help you engage with guests more effectively and show your commitment to providing personalised service.
✨Tip Number 4
Prepare to discuss how you handle challenges with kindness and clarity. Wilde values a positive attitude and teamwork, so sharing your experiences in overcoming obstacles while maintaining a friendly approach will resonate well with the hiring team.
We think you need these skills to ace Guest Services Host - Night Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Guest Services Host – Night Auditor. Familiarise yourself with the key skills required, such as excellent communication, customer service, and the ability to work in a fast-paced environment.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles in hospitality or customer service, and showcase your ability to create memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Wilde that resonate with you, such as their commitment to inclusivity and community engagement, and explain how you can contribute to their mission.
Showcase Your Personality: Wilde values individuality and a positive attitude. In your application, let your personality shine through. Use a friendly tone and express your eagerness to be part of a dynamic team that embraces diversity and creativity.
How to prepare for a job interview at JobSwipe
✨Show Your Enthusiasm
Wilde is looking for someone who embraces a high-paced environment. Make sure to express your excitement about the role and the company during the interview. Share specific reasons why you want to be part of their dynamic team.
✨Demonstrate Excellent Communication Skills
As a Guest Services Host, communication is key. Prepare examples of how you've effectively communicated with guests or team members in the past. Highlight your ability to create memorable experiences through clear and friendly interactions.
✨Emphasise Your Adaptability
Wilde values individuals who can navigate challenges with kindness and clarity. Be ready to discuss situations where you've had to adapt quickly to changes or solve problems on the spot, showcasing your flexibility and resourcefulness.
✨Research Wilde's Values
Familiarise yourself with Wilde's commitment to inclusivity and community engagement. During the interview, mention how your personal values align with theirs and share any relevant experiences that demonstrate your dedication to these principles.
