Cluster Director of Sales

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced Cluster Director of Sales & Marketing who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.

As Cluster Director of Sales, you will report to the General Manager of both properties. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.

Benefits:

• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata hotels
• 30% off Friends & Family rate
• SAYE (Save As You Earn Scheme)
• Pension access (Ask your HR Manager for local pension information)
• Performance-related bonus plan
• Development Opportunities through our Dalata Academy to support your career journey
• Free employee meals on duty
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Key Duties and Responsibilities:

• Oversee daily operations of the sales and marketing department to maximize revenue and client satisfaction.
• Lead hotel strategy in the planning and forecasting of owned business segments for Clayton Hotel Glasgow and supporting on activity for Clayton Hotel Edinburgh coming 2026.
• Conduct sales activities, including lead generation, meetings, contract negotiations, and trade shows.
• Track corporate accounts monthly to monitor performance and address declines.
• Manage Corporate and Consortia RFPs for increased hotel participation.
• Analyze GDS reports to enhance business strategies focusing on meetings and conferences.
• Provide performance reports to the General Manager and Central Office.
• Contribute to pricing strategies and forecasts with management.

What You Will Need:

• Minimum 5 years experience working within a similar position in hotels
• A creative thinker with an outgoing personality, capable of building new relationships and maintaining existing ones.
• Proven experience in effective people management within a team environment.
• Sales-focused, target-driven, and results-oriented.
• Excellent communication skills, both written and verbal, with the ability to provide clear reports to clients and colleagues.
• Confident, ambitious, and proactive in approach.
• Knowledge of Scottish Market.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Glasgow, everything we do is a little more personal. Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the banks of the River Clyde, a short stroll from Buchanan Street shopping district, Glasgow Science Centre and OVO Hydro and Scottish Events Campus, it's a place with everything from food, culture and entertainment. With excellent transport links right on our doorstep, Clayton Hotel Glasgow is the perfect base to connect across the city.