Senior/ Assistant Manager, Facilities Operations & Administration - Healthcare in Penarth

Lead and strengthen Facilities Management administrative operations through strategic coordination, compliance governance, reporting oversight, and process optimisation to support efficient and audit-ready hospital operations.

What you'll be doing:

• Lead and oversee administrative operations for the Facilities Management (FM) department, including procurement coordination, payment processing, billing administration, document management, and operational reporting.
• Drive and streamline administrative processes, ensuring compliance with hospital policies, audit standards, and operational governance requirements.
• Manage departmental reporting timelines and deliverables, including preparation and consolidation of operational data, KPIs, presentations, and management reports.
• Serve as the key administrative liaison for system matters, including account management, asset registry coordination, and engagement with external stakeholders.
• Support the FM HOD in coordinating meetings, management briefings, departmental communications, and operational planning activities.
• Oversee the management and maintenance of departmental records, SOP master lists, quality documents, inventories, shared information folders, and FM assets.
• Perform quality assurance checks on operational and project documentation including Operation & Maintenance Manuals and As-Built Drawings.
• Lead and support audit preparation and compliance activities across frameworks such as licensing inspections, ISO audits, IT/Data Protection compliance, CSA requirements, and healthcare operational governance standards.
• Work closely with FM operational and Contract Management teams to ensure audit readiness, documentation accuracy, and compliance with regulatory requirements.
• Identify opportunities for process improvement and administrative efficiency enhancements to strengthen operational effectiveness within the FM function.

What we're looking for:

• Bachelor's Degree in Facilities Management/ Business Administration/ Engineering or related studies.
• 4 - 6 years of working experience in healthcare operations/ facilities administration preferably in a facilities management setting.
• Strong knowledge of administrative governance, audit coordination, operational reporting, procurement workflows, and document control processes.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and reporting/document management systems.
• Strong analytical, organisational, and stakeholder management skills with the ability to manage multiple operational priorities in a fast-paced healthcare environment.
• Experience supporting healthcare facilities operations, hospital compliance frameworks, regulatory audits, or operational governance processes will be highly advantageous.

Interested applicants, kindly furnish us with your full and detailed resume in MS Word format and click the "Apply Now" button. We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.