Job Description
- Lead the planning and coordination of internal service awards and external award submissions, including nominations, documentation, evaluation, and recognition events.
- Design, develop, and facilitate training programmes, learning materials, and curricula to strengthen service excellence capabilities across the organisation.
- Coordinate learning initiatives, including learning visits, co-training programmes, e-learning, and on-the-ground service coaching.
- Collaborate with internal stakeholders, HR, and external partners to implement service excellence and staff development initiatives.
- Drive continuous improvement in training and recognition processes by leveraging digital tools, automation, and AI-enabled solutions to enhance work efficiency.
- Evaluate programme effectiveness, gather feedback, and recommend improvements to enhance learning outcomes and embed a culture of service excellence.
Requirement
- Bachelor’s degree in Learning & Development, Human Resources, Education, or a related discipline.
- Minimum 3-5 years of relevant experience in Learning & Development, with hands‑on experience in training design, curriculum development, and facilitation.
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Kam Xiu Ping
EA Personnel Reg No: R21101828
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Assistant Manager / Senior Assistant Manager (Training & Awards Management) employer: JOBSTUDIO PTE. LTD.
JOBSTUDIO PTE. LTD. is an excellent employer for Inpatient Care Nurses in Penarth, UK, offering a supportive work culture that prioritises patient care and professional development. Employees benefit from ongoing training opportunities, a collaborative environment, and the chance to make a meaningful impact in patients' lives, all while enjoying the vibrant community of Penarth.
