At a Glance
- Tasks: Register patients, manage appointments, and provide top-notch customer service.
- Company: Join a leading healthcare provider with a focus on patient care.
- Benefits: Enjoy good bonuses, health benefits, and flexible working hours.
- Other info: Dynamic work environment with opportunities for growth across various locations.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Minimum GCE O Levels required; great for entry-level candidates.
The predicted salary is between 31500 - 38500 £ per year.
Good bonuses (AWS + VB) and good benefits.
Locations: Islandwide.
Office hours: 2 Rotating Shift / 3 Rotating Shift.
Job Description:
- Register patients, verify personal information, and manage appointments, admissions, transfers, and discharges.
- Provide frontline customer service by attending to patients' enquiries, answering phone calls, and ensuring smooth patient flow.
- Prepare and process patient bills, collect payments, issue receipts, and handle refunds in accordance with hospital policies.
- Process insurance claims, corporate billing, and healthcare financing schemes (e.g., Medisave, MediShield Life), ensuring billing accuracy.
- Maintain accurate patient records, update information in the hospital system, and ensure compliance with administrative and financial procedures.
- Liaise with healthcare professionals, finance teams, and other departments to support efficient patient care and perform other administrative duties as assigned.
Requirement:
- Minimum GCE O Levels.
Patient Service Associate / Patient Account Officer (Public/ Private Healthcare) employer: JOBSTUDIO PTE. LTD.
As a Senior Executive Assistant in the healthcare industry, you will thrive in a supportive and collaborative environment dedicated to making a meaningful impact on the lives of cancer patients. Our company prioritises employee growth through continuous training and development opportunities, while fostering a culture of respect and teamwork. Located in a vibrant community, we offer competitive benefits and a commitment to safeguarding patient confidentiality, ensuring that your work contributes to a noble cause.
We think you need these skills to ace Patient Service Associate / Patient Account Officer (Public/ Private Healthcare)
Customer Service Skills
Patient Registration
Appointment Management
Billing and Payment Processing
Insurance Claims Processing
Attention to Detail
Record Keeping
