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For Companies At a Glance
- Tasks: Support market-leading HVAC solutions with hands-on technical problem-solving and customer support.
- Company: Join a dynamic team in a growing Technical Department.
- Benefits: Competitive salary, training opportunities, and travel across the UK.
- Why this job: Experience diverse challenges and make a real impact in the HVAC industry.
- Qualifications: Strong technical mindset, communication skills, and willingness to learn.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.
Responsibilities
- Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
- Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
- Attending manufacturer training courses and update meetings
- Staying up to date with product applications, diagnostics, and best practice
- Providing expert technical support on a wide range of systems, including:
- Air & water sourced (H)VRF systems
- Chillers
- Air-to-water heat pumps
- Heat recovery ventilation
- Split systems
- Local and central control systems & accessories
- BMS interfacing and bespoke control panels
- Telephone and email support
- Technical training sessions
- Site visits for commissioning, fault-finding, and troubleshooting
What We’re Looking For
- A reliable, professional engineer with a strong technical mindset
- Comfortable working:
- On construction sites
- At height
- Outdoors and in varied environments
Requirements
- Full UK driving licence and own vehicle
- Valid passport
- Appropriate CSCS card
- Ability to travel and stay away from home when required
Technical Support Engineer - Price Group employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Price Group
✨Tip Number 1
Get to know the company inside out! Research their HVAC solutions and understand their key suppliers like Samsung and Toshiba. This will help you speak their language during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your technical problem-solving skills! Think of real-life scenarios where you've tackled issues, especially in fieldwork or customer support. Being able to share these experiences will make you stand out as a practical problem-solver.
✨Tip Number 3
Network with current employees or industry professionals. Use platforms like LinkedIn to connect and ask about their experiences. This can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at StudySmarter, which is always a bonus!
We think you need these skills to ace Technical Support Engineer - Price Group
Some tips for your application 🫡
Show Your Technical Curiosity: When writing your application, let us see your passion for technology! Share examples of how you've tackled technical challenges in the past. We love candidates who are eager to learn and grow in their technical skills.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience with HVAC systems and any relevant training you've completed. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Be Clear and Concise: We appreciate straightforward communication. When detailing your experiences, use bullet points or short paragraphs to make it easy for us to read. Remember, clarity is key, especially when discussing technical topics!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Jobster
✨Know Your Tech
Brush up on your knowledge of HVAC systems and controls. Familiarise yourself with the products from Samsung, Toshiba, and Mitsubishi Electric, as well as the specific systems mentioned in the job description. This will show your technical curiosity and readiness to engage with the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you successfully solved technical issues or provided support. Think about how you approached the problem, the steps you took, and the outcome. This will demonstrate your practical problem-solving abilities.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with colleagues, clients, and suppliers, being able to communicate complex technical information in an understandable way is crucial. Consider doing mock interviews with a friend to refine your delivery.
✨Be Ready for Site Scenarios
Since this role involves site visits and working in varied environments, be prepared to discuss how you would handle different situations on-site. Think about safety protocols, working at height, and how you would adapt to changing conditions. This will show your flexibility and readiness for the role.
