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For Companies At a Glance
- Tasks: Support HVAC solutions with hands-on technical problem-solving and customer support.
- Company: Join a leading company in HVAC technology with a dynamic team.
- Benefits: Gain valuable experience, training, and travel opportunities across the UK.
- Why this job: Be part of a varied role where every day brings new challenges and learning.
- Qualifications: Technical mindset, strong communication skills, and willingness to learn.
- Other info: Flexible working hours and opportunities for career growth.
The predicted salary is between 13 - 16 £ per hour.
We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.
Responsibilities
- Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
- Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
- Attending manufacturer training courses and update meetings
- Staying up to date with product applications, diagnostics, and best practice
- Providing expert technical support on a wide range of systems, including:
- Air & water sourced (H)VRF systems
- Chillers
- Air-to-water heat pumps
- Heat recovery ventilation
- Split systems
- Local and central control systems & accessories
- BMS interfacing and bespoke control panels
- Telephone and email support
- Technical training sessions
- Site visits for commissioning, fault-finding, and troubleshooting
What We’re Looking For
- A reliable, professional engineer with a strong technical mindset
- Comfortable working:
- On construction sites
- At height
- Outdoors and in varied environments
Requirements
- Full UK driving licence and own vehicle
- Valid passport
- Appropriate CSCS card
- Ability to travel and stay away from home when required
Technical Support Engineer (HVAC/AirCon) - Studentjob.co.uk employer: Jobster
Contact Detail:
Jobster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (HVAC/AirCon) - Studentjob.co.uk
✨Tip Number 1
Get to know the company and its products inside out. Research their HVAC solutions and understand how they work. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for hands-on assessments. Since this role is all about practical problem-solving, brush up on your technical skills and be ready to demonstrate them during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Engineer (HVAC/AirCon) - Studentjob.co.uk
Some tips for your application 🫡
Show Your Technical Curiosity: When writing your application, let us see your passion for technical problem-solving. Share examples of how you've tackled challenges in the past, especially in HVAC or similar fields. We love seeing that hands-on approach!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention specific systems you've worked with, like VRF systems or chillers, so we know you’re the right fit for our team.
Communicate Clearly: Strong communication skills are key for this role. In your application, be clear and concise about your experiences and how you can support colleagues and clients. We want to see that you can convey technical information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jobster
✨Know Your Tech
Brush up on your knowledge of HVAC systems and controls. Familiarise yourself with the products from Samsung, Toshiba, and Mitsubishi Electric, as these are key suppliers. Being able to discuss specific technologies and their applications will show your technical curiosity and readiness for the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and solved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your practical problem-solving abilities, which are crucial for a Technical Support Engineer.
✨Communicate Clearly
Since this role involves supporting colleagues and clients, practice articulating your thoughts clearly and confidently. You might be asked to explain complex technical concepts, so being able to communicate effectively is key. Consider doing mock interviews with friends or family to refine your delivery.
✨Be Ready to Learn
Express your willingness to learn and adapt. The job description mentions that training will be provided, so highlight your enthusiasm for continuous learning and professional development. Share any relevant courses or certifications you've completed to back up your commitment to growth.
